Beautiful building and delightful staff

The design of the shower of room 417 is truly dreadful and positively dangerous. All your showers of this design must be replaced with proper modern walk in showers. The drain should NEVER be in the standing place.

Great location, decor is lovely in common areas. Reception/check in staff were very personable and professional. The doormen/bell boys greeted me warmly by name everyday and made me feel like a VIP. They were always smiling and extremely helpful.

On the Sunday afternoon I was meeting a friend from drinks. The hostess at the terrace restaurant informed me that the tables outside were reserved for food at it was already really busy of course not a problem, she kindly showed me to a seat at the indoor bar. I was soon approached by another hostess asking me if i have a reservation, I replied no. She then rudely said "what, so you just sat down then?" I said "no your colleague outside showed me to the table" she said "oh its just so I can put it in the system" and pointed at an Ipad. I then ordered a glass of wine. The waitress (a different lady) rudely said "I'm not being funny but how old are you?" I am a 30 year old woman so I didn't appreciate being asked how old I am. If she genuinely did think I looked under 18 I think there are more professional ways to verify I am of legal drinking age like simply saying "may I see some ID" please encourage your bar/restaurant staff to be a little more courteous. There was an engagement party sat behind me and I overheard them saying complaining about the same waitress.

Overall a combination of location, cost and comfort

N/A

Very relaxed and excellent service

Beautiful property with amazingly helpful, polite and attentive staff without being in your face, the staff made the stay!

Room , faculties , location

no private bar

Everything from this property!

was great location and very pretty

nothing