We paid for the larger room and I do not believe we received this. When we arrived the room was made up with a king bed despite requesting and paying extra for a twin. Once they separated the beds one of the beds was forced up against the table and chairs such that you could not access them at all. The picture was a completed misrepresentation of the room. There was minimal space on the other side of the bed so I cannot fathom how they manage to charge additional fees for a Perkins Premier Twin.

Bed

Exceptional location, close to the hustle and bustle but quiet in the rooms, staff were professional, friendly and very welcoming, the bed was very comfortable and the room in general was great. Perfect size rooms for a solo traveller or couple.

Great location, room facilities are reasonable. Breakfast was really nice. Although parking is offsite, it's reasonably priced and good access

The staff communications are not great. It was very similar last time I stayed here, was hoping it was better. Room wasn't easy when we got there, wasn't advised for some time that check on was actually 3.00pm (not 2:00pm as I had assumed), even though there were heaps of others checking on the same time. Would have been easier if she just explained that straight up. Was told they'd call me when it was ready, they didn't. They also didn't deliver one of our bags, so had to go back and get it. Also booked a twin room, requesting two single beds, but didn't get that. Didn't bother saying anything at the time as we didn't have time (after such a late check in) to wait around longer to change rooms.

Pleasantly surprised, beautifully renovated rooms with old fashion charm

No sauna but otherwise great

room small but location is very great

Breakfast was good

The rooms were tiny. They are made to look three times the size on the booking website. The shower pressure was very weak and the bathroom stank like sewerage.

The Hotel was very central and very close to the Train station as we arrived by the Overland Train from Adelaide It is as historic as the ad implies but the rooms themselves are very modern and comfortable. The staff were exceedingly helpful.

The room was tiny. The photos are"true" but done very carefully to avoid showing the actual size. I think the Sq mteres shown in the ad included the bathroom, internal bathroom walls, closets, fridge and the space behind the blackout curtains. Access for the Mobility Scooter from the street was a challenge - the hall to access the lower Elevator is very tight and our small scooter could just fit. A normal size one would not fit in the elevator even if it could make the turn

Staff were lovely

The location is fantastic, staff very friendly.

The hallways noisy with banging doors The room was quite small

My room was functional and quiet. There were lots of power points and the bathroom light came on automatically when I entered. I liked the room.

The food at the bar was inedible. The menu on Sunday was limited and the arancini overcooked. I suspect it was old and had been reheated too many times. I could not eat it. I would never go to the bar again

Perfect location - close to restaurants, Southbank, the Arts Centre and NGV

Nothing

Its location.

Late night revellers crashing into the doorway during the night - scammers in the lift despite security standing at the front door

The staff were friendly and accomondating . They arranged a room swap when l found the front facing room across the road from flinders st sTation. The location was also great.

The noise from the train station in thw front facing room acriss the road from the train station

Wonderful historical building, beautifully styled and very clean. Centrally located, walking distance to many attractions. Staff very friendly and helpful. Very happy to have received room upgrade and complementary bottle of wine with a lovely welcoming note. Good sized room, comfortable bed. Secure parking next door. Buffet breakfast had plenty of variety. Will definitely stay again.

N/A

The staff were so friendly and helpful. Fantastic location

Unfortunately, our bathroom door came off it's rollers and was extremely heavy, in our original room. Had to be transferred to another room which was larger as it was a disabled room. That is the compensation they gave us. Having to move room at around 12. am. Had to wait forever for the room as we are 3 women in late 50's had to go downstairs to go to the toilet in PJ'S Did have mold in fridge was complained about and cleaned up straight away. The rooms are verry small similar a cruise ship. The rooms were extremely warm, every other patron we spoke to said the same thing. Could not use my weighted blanket as I use it for stress. Fine if you are going out all the time. Also, everyone we spoke to all complained about how warm the room were.

Great hospitality and facilities

Lovely room, well appointed, comfortable, quiet and very clean. It was easy to get a good night's sleep in the comfortable bed. Car parking is in a public car park right next door and the hotel can give you an exit ticket so you only pay $25 for overnight parking. This is a pretty good rate for the CBD.

We were happy with our stay.

Great location, easy walking to laneways and restaurants. Lovely old feel to the property. Friendly helpful staff.

The room was a bit small.