The breakfast buffet was really good. We loved the pool area, and sauna. Our room was clean and tidy, all furniture was in good condition and clean. Our bed was comfortable, the fold out couch where our son slept, was not so comfortable. Would dop a two bedroom next time to get him a regular bed.

Fold out couch was not comfortable at all. Other than that everything was great

Good location

The unit was very unclean. Faeces in the toilet, chips between the cushions, couch very dusty with long blonde hairs.

Very spacious lounge with plenty of room to relax.

Road traffic noisy at night

Lovely apartment with a lovely view fresh and light

Nothing

Spacious, great location and easy check in and out, lovely staff, very helpful

option of breakfast to be included with the room

Location

We didn’t get the confirmed king bed in both rooms, the bathroom was dirty and the apartment very dark

Location. Pool, spa.

n/a

Great location, excellent facilities and comfortable bed and pillows

There were a few little housekeeping “dusty corners”

The view and the beds were comfortable. The rooms were well equipped but for the apartment I stayed in should have another shower/ensuite.

The cleanliness was not great and we needed more towels and bedding. The breakfast was definitely disappointing. I was expecting croissants and muffins, more fruit and the pancakes !! That was rubbish! At least have them normal size not the size of a 50cent coin! I was looking forward to the breakfast since I booked months ago. Definitely won’t recommend the breakfast to anyone. And the fact that my room deposit takes 5 working days to return to my account

NA

Rooms needupdating

Breakfast was great. Staff were lovely and helpful. Bed was really comfortable

Bathrooms could use a bit of maintenance

It’s a well set out compact space. Perfect for 2 people. I also like the safety with the doors shutting at a certain time and only guests can enter with a card

When booking, carpark is not able to be booked online and is listed as not guaranteed vacancy.

Great location and walking distance to the Arts Centre,

Good location

Parking is crammed in and inwas lucky to fit my Ute, room was way over priced for the size, breakfast was pretty basic compared to what else I have had in other melboure hotels

We thought the apartment was great. Plenty of space for our family of 4. Fantastic front desk staff. Fantastic check in and check out process.

Nothing.

Position and spaciousness. Very comfortable.

Some disrepair. Cracked floor tiles and missing grout in the bath room.

Location and swimming/spa facilities

Lack of housekeeping. Once in 9 days when paying over $250 per night.

Nice big rooms.

Nil

Location was great

The noisy road

The room was not set up as per email that previously sent and asked us what we wanted. Room did not have enough toilet paper 2 rolls for 5 ladies hand cleaner empty etc

Room size

Old style room

it was clean close to everything

a bit small

Location is great.

The hotel is basically void of any phone reception. It was very frustrating to not be able to use my phone when I was in the room.

location

terrible phone service in the building, dryer and iron didn’t work but both were fixed promptly, staff were lovely

kids loved the pool

bathroom needs updating