朝食をゆっくり食べれた。

部屋がリクエストとは全く違う。 部屋が寒すぎた。ACをOFFにしても寒い。

Comfort of the room, the ambulance of the building, the comfort in the club section, the friendless of all the staff and attention to detail

The room could of been a bit tidier and the shower a bit easier to use - the hand section didn't work at all.

Front desk staff great

Lift carpet

Had the most luxury stay! Valet parking - amazing, staff soo helpful and friendly! The rooms are so incredibly quiet (including the aircon!!) the king bed and pillows were soo comfy, the curtains thick & heavy - made the room soo cozy and dark perfect for sleep ins! Pool and sauna amazing added bonus! Will definitely stay again!

Room was clean, pillows and bed were very comfortable. Towels were lovely too. Room was made up when I came back (though a little late one day). Staff were great and very accommodating - even assisted me locating somewhere to purchase a cable I had forgotten.

Wifi in conference area was not good - probably due to brickwork / location. They should look at a wifi extender to boost the signal. In my room they need to change the bathroom door to face the other way, so it doesn't open onto the vanity, which is annoying.

The room is a bit small and a liitle outdated. There was no bathtub., the bar and coffee area is too small. However, the facilities were amazing. The pool and jacuzzi are clean and really well designed ~It is comfortable that my kids enjoyed it a lot. The towels and the shower area were also clean and fresh. But disappointed that there was no steam room, which I always looked out for when in a hotel. The gym is average. The breakfast was remarkable! It is definitely an 5-star hotel breakfast trademark and I was not disappoint. The unlimited barista coffees and freshly squeezed veggies and fruit juices made me happy.

The bar and coffee area needs to be a liitle bit roomy. and could have been better if there is a bath tub.

Staff was friendly and we liked the location.

Restaurant was not operational on weekend, yet you are not allowed to eat take away food in the restaurant or lobby area, so we had to eat in room and rooms have No ventilation so rooms were smelly the whole stay. Aircon was always on, 16 degrees, we had to go buy jumpers and jackets to be able to be in hotel or a a room. Toddler was sick the whole stay because of the cold. Ceiling bulbs all had different colours, Yellow white, cold white.. Spa was dirty. No one knows if toddler is allowed in a pool. I mean, this was the worst hotel expereince, It would have been understandable for $60 a night, but this was $600 a night stay.

Lovely property, breakfast amazing. Staff amazing. Great to have access to Ronnie’s restaurant from the hotel. Central location. Shower was amazing. Beds were really comfortable and air conditioning was quiet. Ability to connect with Netflix.

swimming pool and spa a bit dated though. Room was smaller than we were expecting based on photos.