Fab building, great room size, very dog friendly

Nothing

Beautiful historic building

A stunning property with a very warm welcome.

The room was cold even with the air con turned to sunshine.

Comfortable beds and great shower very clean and well equipped .

Nothing

Impressive hotel all round. Very unusual

Toilet didn't flush

the room was amazing, comfy bed, everything catered for. wonderful breakfast with tremendous choice, helpful staff above and beyond. Loved the building and decor, simply amazing. will be back 60 this year who knows!!

everything was wonderful

Excellent all round

Nothing

The one caramel wafer chocolate bar to share between us was quite the delight! There was a gym in the basement which was nice.

Having stayed in the Kimpton franchise before, I was incredibly disappointed with the service we received on this stay. Previously when we had visited the Edinburgh hotel for our honeymoon, the team there went above and beyond to ensure our stay was perfect. So much so, we brought our baby there a couple of years later and again, the service as wonderful. This time staying in the Manchester hotel was not a pleasant experience. I had booked this stay for my husbands 40th birthday and we left disappointed. Simple amenities like two cups or water was not in our room. On booking.com it mentions free toiletries, what we didn’t expect is to be threatened with a charge because we took a bottle out of our room to the other room we were moved to. There was no card in our hotel room stating that this was not allowed. The staff member who spoke to us was patronising and frankly very rude.

Great spot in Manchester and our second visit.

No kids pack in bedroom this time… not sure why that was.

Character and decor of the hotel

First night we stayed in a room which was very noisy - you could hear everything from the street outside, people coming out of the clubs, the buses - we hardly slept the first night. We then asked to moved and second room was good. Also extra charge for ordering breakfast dish which was a bit rubbish when you have already paid for breakfast and only had a coffee.

The carefully created atmosphere throughout the hotel, Magnificent reception area. Bedroom retained many original features of the original building construction prior to becoming a hotel and decor e.g the quality of the original carving of the wood framework, cornice etc was an unexpected and refreshing change from the standard boring format of bedroom found in many hotels of similar age.

Choice of meals on the dinner menu was a little sparce compared to competitor hotels. Music in main bar area whilst live DJ was considered to be boring, probably too loud for many and same, same throughout the evening.

Location, the hosted wine evening was a bonus, the little extras in the room & the refuge!

Nothing

Staff were incredible. Room was clean beautifully furnished and quiet. Restaurant and bar were both excellent

Nothing

Lovely hotel with great staff in a fabulous location

Room was really disappointing. No natural light and bathroom floor flooded during shower. Completely impractical lighting and plug sockets when getting ready

The welcome at reception on check-in was friendly and informative, breakfast was lovely but had booked room only and paid £22 separately, great bar staff, waiters and waitresses throughout the stay. Busy hotel with a welcoming atmosphere. Would stay again!

Nothing

Incredible building, good sized rooms, friendly staff

Breakfast felt quite rushed,

Room

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لاشيء

Everything!!!

Few steps up and down, difficult for less mobile. Breakfast was only like warm.

Beautiful hotel. Wonderful staff especially Abbie. Superb breakfast.

Room service booked and paid for did not arrive

Beautiful

Nothing to dislike

Amazing location, amazing rooms, great attentive service, highly recommended. We had a Christmas tree in the room! Definitely will stay again.

There is genuinely nothing I didn’t like, maybe just that the breakfast selection was a bit sparse(for £22 per person) and also hot meals and not included for that price that’s on a level of Shanghai-La or Four Seasons..

Beautiful interiors. Very friendly helpful staff. Comfortable beds.

The TV didn’t work. Was for show only. Large flat screen for room service. Staff came to assist with mirroring and agreed didn’t work as hotel didn’t have Smart TV licenses. The food in the restaurant was very average and it was very noisy. The bathroom was small and shower in bath not easy for elderly granny.

Reception was fantastic. Great for an old building Bar was great nice place to chill. Staff was pleasant and really helpful Reception staff help with our bags as i had to sort car out for parking but overall nice.

Usure about the flag in front of the Hotel weather it was there to describe the hotel and its views or the area we was in. which is unusual for a Hotel that i have stayed in before A little lost on what the hotel was trying to be, A place you would go for the night life and just trying to be a nice hotel.

The comfort and the luxury of the room. Complimentary soft drinks in the mini fridge, the exquisite fittings and cleanliness of the bathroom.

I was in the lower ground floor, and there isn't lift access to this floor, I had to drag a very heavy suitcase to my bedroom which wasn't pleasant and quit difficult.

The splendid building and comfortable room. Good location for the city

wi-fi was very poor in the bedroom

Great staff. Great gym. Nice room

Superb hotel with everything you need for a very comfortable stay.Staff are great also.This was my third visit here so that should say something in itself.

Very beautiful aesthetic, the decor, plants, everything!🤩

Shower leaked onto bathroom floor

Customer service, excellent room, lots of amenities

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Loved the retention of all the period features in the public spaces and the rooms.

Nothing really. Minor niggle that the WiFi reception was poor in the room.