It was close to Queenstown yet far enough away you werent in the hustle and bustle. The staff were very friendly and was only too happy to help. The rooms were clean, the views were amazing and my father loved the sense of calm

Maybe more visible numbers so other guests dont try to knock your door down at 10.45pm

easy to get to where I needed to go.

the restaurant closed before I got there as I had an evening flight. the heat pump made an horrendous noise but I needed it on as it was a very chilly evening. the shower was blocked up so the water didn’t drain properly.

such lovely staff- always so polite and super helpful.

View was good, room okey

Room service, reception

The Bircher muesli and berry coulis at breakfast. The pizza dough was amazing.

The pizza topping - fungi misti - the mushrooms were so sparse that several slices of pizza had only two or three very small slices of mushroom. The timing of meal service - the excuse that pizza takes longer to cook …. Start cooking the pizza before the other dining partner selected dish. Sitting there waiting for your meal whilst your partner receives and finishes their choice of meal is the worst. I noticed that I was not the only diner this happened to! My husband commented that the scrambled eggs were like rubber.

Breakfast was amazing with lots of options to choose

Carpets can be changed in the rooms

Clean/ smooth check in/modern well furbished retrofit- I was in block 200 upstairs Choice of pillows was good

No opening window in bathroom with no blind- the door between the bedroom and bathroom is frosted glass so any bright light floods into the bedroom even with an eye mask Bed wasn’t that comfortable for me - felt to be limited padding

Good bed

Location, walls paper thin