Breakfast, location and room are good. Girls in the front desk are friendly and helpful.

Room cleaning was not done in time. We came back after an all-day trip to find the room wasn.t done. Needed to call front desk several times to have somebody clean it. Ran out of body wash in the shower. Asked several times, never replenished. No coffee pod in the room. They are saying they give it only to specific rooms. Not sure how much they cost but they could have provided at least few coffee pods in the room.

Localização boa, quarto espaçoso.

Não varrem o chão do quarto na limpeza.

Everything

La ubicación es muy buena, cerca de líneas de subte y hay varios comercios cercanos. El hotel es limpio y el servicio es excelente.

Me pareció demasiado caro, quizás fue la epoca del año.

Disposição do quarto e acessórios como mesa, poltrona, cofre e armário

Limpeza, chegamos os lençóis estavam sujos, pedimos para trocar e tivemos que mudar de quarto.

O hotel é ótimo, super novinho. O café da manhã é super bom. Localização ótima, ao lado do metrô, farmácias e restaurantes, tem um shoppingzinho ao lado, que é bem típico com coisas da região, o que é muito bom para turistas como nós. O Allan que trabalha no restaurante a noite é muito simpático e sempre pronto para ajudar. O jantar do hotel não é muito bom... A comida é meio sem gostou ou temperada demais, pedi 1 salada em um dia e 1 sopa em outro e não estavam muito bons... Legal que também tem uma máquina para trocar dinheiro, aceita real, dólar e euro, para alguma emergência, é ótimo.

Não passa cartão de débito internacional. Até passa, mas é cobrado 20% do valor final. Achei bem estranho. Cartão de crédito passa tranquilamente.

Habitaciones amplias y comodas

Solo que en la entrada estan arreglando la calle

Location and comfort

Breakfast was good.

Very modern, good location, very close to the subway station.

Location, clean, modern

Breakfast was a bit limited some days, bed wasn’t very comfy was a bit hard.

Breakfast superb , location superb plus (4 blocks away from major mall, 1 block away from subway) , Room : the one with 2 twin beds were super spacious and comfy.

I did not like the fact I was charged with an extra during check out due to "volatility of CLP/USD exchange rate" . The Hotel should ve had honor the initial amount from the reservation.

Installarion ,cleanninest

Pay at front ,charge more if is debit card

Another male guest was somehow given an access card to my room and entered my room late at night which was a frightening experience especially given the recent elevated crime in Santiago. Duty manager attempted to explain but no apology and could not understand that their access card program system is flawed and needs an urgent correction to avoid such a serious error which could have had a much worse outcome especially if the situation happened to a woman.

Location and room

Not one of the best breakfasts ever

Breakfast was nice, and breakfast staff were awesome! Room was cleaned well each day, also cleaning staff were great. All in all a good hotel, but probably not worth the price point.

Pool super cold, and not a lot of sun up there, but it's good. Gym quite basic, but can get a simple workout done.

Good loctaion, clean and comfortable place.

Breakfast was ok but there was not too much to choose so during one week You are eating almost the same food.

Location is fantastic for both work & leisure in the vibrant west area of Santiago

I'm fully satisfied

Breakfast was good, the location is very good, room and facility are new and comfortable. so everything went well and I can recommend.

location, staff, room

nothing

Breakfast

A/C was not working in my room.

good and plentiful breakfast; very helpful and pleasant staff; within walking distance of many restaurants

no area map was available; hard to find many English speaking staff

Big room, very modern, great bathroom and shower! very good breakfast and location!