The staff was super friendly and helpful. The room was great, comfortable. Breakfast was very good, with generous serivings.

My only complaint isn't the hotel's fault, but still I must say, the loud BEEP BEEP BEEP from the crosswalk next to the hotel was a little unfortunate and annoying.

Very good location on the French Camino Route just as you enter the old city (1/2 km from the Cathedral)

Great location, great staff, excellent breakfast!!

A little loud outside well into the night!

This was a gem - really excellent location v comfortable and we were well looked after by Virginia who couldn’t have done more for us , spoke excellent English and was most informative about Santiago. Parking was well arranged and close and the City was worth a longer visit than we had time for.

Very helpful staff, comfortable bed, very quiet despite being in the city centre.

Lovely friendly staff,very helpful. Great location in a beautiful city.

rooms were tiny and very ugly, no effort whatsoever to creat any beauty, comfort or charm. Bathroom so small it is barely usable. place very rundown, breakfast minimal. No doubt that other revivers who were positive about this hotel paid very low prices. It would be acceptable as a very cheap place, not at the price I paid.

This charming hotel is located right on the Camino at Porto do Camiño. It’s just a 10 minute walk to the Cathedral.

The hotel itself is nicely appointed.

This is a quirky little boutique hotel where the rooms are all royally-themed. It was easy to walk from the hotel to the main Cathedral and plaza. The woman who checked us in was an amazing font of local knowledge and gave us lots of advice in what to see and do during our two night stay.

It was really noisy outside the hotel on the Sunday night we stayed there which made it very difficult to sleep.

Gorgeous hotel rooms decorated beautiful a bit small but perfect for 2 people, Staff so friendly and helpful right in centre of old town will return to this hotel lovely stay

Can not find fault with this hotel

Lovely hotel and the staff were so helpful.

super comfy bed,room very nice,good breakfast,good location

a smal minus is :room isn't soundproof ( you could hear outside noises ,especially if guest are loud

excellent location; great staff; lovely comfortable room

more instructions about how to use the hot tub!

Location and friendly helpful staff.

Beside traffic lights with pedestrian beeps going all night. Could be more of a problem if your room is right beside them.

Staff were excellent, very helpful, and knowledgeable about the city

Cooked breakfast option possibly.

This hotel is top level in all categories. Nothing even remotely negative can be said. The staff is friendly. Welcoming, and extraordinarily helpful. Makes one feel like a guest, more than just a customer. The location is excellent - literally four great restaurants within 5 minutes. 10 minute walk to the Cathedral plaza. The room was very luxurious, quiet. And had excellent temperature control. The breakfast was also excellent. With a wide range of offerings. Wonderful fresh squeezed orange juice.

I liked everything about the Casa Reais.1

The front desk lady, I think her name was Victoria, is fantastic. She made us breakfast each morning. She made sure that we were comfortable in the massage chair. She was so professional but amazingly friendly. The location was great. The room was small, but comfortable. Breakfast was very good. Loved the fresh orange juice.

The only fault I can find is that the room was small.

Wonderful staff and comfort!! Rent a room with a spa bath- you won’t be disappointed! Delicious breakfast, perfect location. The hair dryer even has a diffuser attachment for curly hair! This hotel is my fav in Santiago. Definitely worth it!!!!

Nothing- perfect comfort!