お茶やコーヒーなど色々あって、滞在中も楽しめました。 アロマもリラックスできてとても良かったです。

ゴミ箱が部屋にもう1箇所あるといいなと思いました。

Convenient location to Narita Airport as well as the large Narita shopping complex. Big rooms that had everything we needed. Shuttle bus to airport is very helpful.

The sofa bed mattress was very old and had some pretty horrible looking stains on it. It was so lumpy and dirty that my daughter slept on the floor instead.

Hotel is well equipped and spacious room. Friendly and professional staff. But still value for the price paid

Rooms are a little old and dated. Floor and window can be cleaner. Bed kinda sinks in in the middle but hard around the edges (sign of age?)

全日空ホテル系のブランドネームかな。

特に気が付かなかったけど、成田空港からの迎えの本数が少なかったことが気になりました。

Excellent location

A bit dated

朝食ブッフェが種類豊富で美味しかった。 しかし、コップの補充がいつまでもなされないなど、サービス面で満足とは言えない状況。 ルームサービスはボリュームもあり美味しかった。 ただ、食器を下げるのが遅い。翌日も部屋の前に置きっぱなしだった。

調度品が古すぎる（一例としてランプシェードが変色しており、端のテープも剥がれかけている）。

needed a hotel quickly in Narita , staff were so nice an accommodating.

a big dated, but doesn’t matter

Staffs were very friendly. No language barrier. Sleeping essentials were amazing. Buffet breakfast excellent

None

Location

Building was too old

Good location and beautiful structure

Rooms are to small

It is perfectly located and feels very upscale.

No negative at all.

24 hour access to Fitness Center and close proximity to Narita airport , Good price

Very close to the airport, convenient airport shuttle bus

The hotel is old, smelly and dirty. The food at the restaurant is expensive and very bad quality

Very clean. The breakfast was excellent.

It’s a bit far from the airport. The courtesy bus should be more often.

Very good. I am almost blind and the staff were very helpful

Our room was small but had all facilities

Kamer en ontbijt

.

The restaurant was good although pricey. The airport shuttle was welcomed. It is adequate for one night stay near airport but I would pick somewhere else next time.

The rooms are very tired and dated for the price, beds were not comfortable.

Room was spacious however 2 small beds for 2 adults and 2 kids was disappointing

The beds were very small

Great value for money, tidy room and friendly staff

Nothing

El servicio fue increíble. Tienen bus desde y hacia el aeropuerto. Pero también ofrecen traslado a un mall, o a la estación de tren. El hotel muy limpio, la comida buena, las habitaciones cómodas y silenciosas.

Nada

The hotel is conveniently located not far from Narita Airport (a quick, approximately 15-min free shuttle ride.) The room was very clean including the bathroom and toilet areas which was pleasing to see. It had a very comfortable bed and was quiet, with a nice view of the airport’s departing aircraft without the sound. The staff were friendly and helpful and there are English-speaking staff which helps if required. It has a Family Mart on the premises which is very convenient; along with a pool area which is great. The buffet breakfast (we paid extra to include this in our room rate and recommend this) was very good value for money with delicious food and sufficient variety including Western and Japanese cuisine and freshly baked croissants on the hour. Overall, great value for money if you need a quality hotel experience worth everything you need, closer to the airport; we’d definitely stay again. Kind regards, Theresa Carter

Not applicable, we enjoyed our stay.

The breakfast was great.

The hotel feels very dated - like it was much nicer many years ago.. the corridors and rooms smell like people smoked there for decades, even though it's now non-smoking. Things are clean but the over all feeling is a little icky..

Room _too old design Shuttle bus is ok

Poor staff service Breakfast- not good

I like location. It is close to the airport.

Room has bed smells, everything is very old, curtains are dirty.

Gorgeous hotel Very comfortable rooms Good sauna and hot cold pools Nice restaurants Convenient airport shuttle bus Convenience store on ground floor open late We had a great relaxing evening and morning before before our next flight

Pool a bit in disrepair chipped paint etc and bugs in water Expensive - doubled in price from one day to next Asked for a late check out so I could use the sauna and pool. We then got asked to leave the sauna and “hurry” as id missed check out, it hadn’t been logged on the system.

Good hotel for 1 night near the airport. Good for customer have late arrival to Narita Airport

Breakfast is the best and value for money.

Room 0418 looks clean but smells like someone smoked in a no smoking room and head part of the bed smells like ashtray.

Handy for airport stopover. We had an early flight from Narita. There's a regular shuttle bus to the airport. Staff in the cafe restaurant were very pleasant and friendly. There's a useful grocery shop in reception area if you arrive and need toiletries or a light snack or last minute souvenirs.

Double bed pushed tight against wall. Bathroom a bit tired and old fashioned. Of the three restaurants advertised on the website, only the casual buffet one on ground floor was open for dinner.

Check-in and check-out process.

The rooms are in desperate need of an upgrade. Moldy carpets. Couch was dirty and lost all it's bounciness / structure. Wires everywhere for the lamps and appliances. poor lighting. .