location style staff

It was perfect

The staff was very friendly and helpful and the location couldn't be any better inside the old town, and not far from the bigger bus stops and the airport. We had the room right across the pool on the top floor, which was convenient, but could have been very noisy, if there had been people at the bar. Directly above our room was another lounge area, again, good for us that it wasn't used much, as it would've been very loud.

The whole hotel seemed to be under construction. There was lots of painting going on and other louder work with lots of dirt throughout the upper level hallways. Also, unlike advertised, there was no happy hour at the bar as the bar was closed.

Great location and the decor of the hotel is beautiful. We stayed there for 3 nights and had an amazing time! The staff is very nice and helpful and the breakfast is delicious. We would choose to stay here again if we come back to Cartagena!

Water was not always hot in the shower, but we did not signal this to the hotel staff, as it is manageable (especially with the high temperatures outside anyway). We would have loved to be able to spend some time on the rooftop terrace after a long day of exploring, but it closes completely after 10PM. All in all, there was no major issue, just small details.

I recently had the pleasure of staying at a hotel that truly exceeded my expectations. From the moment I walked into my room, I was struck by the stylish and beautiful decor. The attention to detail was evident in every aspect of the design, from the artwork on the wall to the plush bedding. But the room was just the beginning. The breakfast served each morning was absolutely delicious, with a wide variety of options to suit any palate. And the staff was incredibly efficient and friendly, always going above and beyond to ensure that my stay was as comfortable as possible. Overall, I would highly recommend this hotel to anyone looking for a luxurious and memorable travel experience. The beautiful rooms, delicious breakfast, and top-notch service combine to create an unforgettable stay that is truly worth every penny. Stephanie & Nicolas

the pool

It has very good location, at the heart of Cartagena inside the walled city. The staff was really helpful. They helped us book a tour to Isla Bella and suggested great restaurants that were near de hotel

Since it is in the very center of the city, there was some noise coming from the street below, but we didnt mind

Great location. Nice pool.

Breakfast was very overdone. The shower and toilet were outside.

Amazing pool on the roof, an absolute haven away from the bustling streets of Cartagena

The rooftop pool is incredible. The bar has great margaritas. Breakfast was amazing and included a fresh juice, hot drink, fresh fruit, yogurt or cereal and your choice of eggs and toast. It was a quiet hotel with nice service. Built in 1820, the hotel was STUNNING. They gave us a junior suite which I think was an upgrade. Very cool open to the room shower and water closet. Balcony with a view of a street in el Centro, you will see horse carriages going by. The bartender had a nice recommendation for dinner at San Valentins. We liked the vibe better in Getsemani than El Centro (very pushy sellers) but this hotel made it so nice.

They stopped serving food on the rooftop at 2pm for the day, would be nice to be able to get small plates after that.

location

The house is too old. Everyday there is some house repairing. The breakfast is not good. There is not enough food. No coffee in the room. The breakfast and coffee started at 7:30. I need coffee way earlier than that. It is very noise because it is in the old town and near the street.

wonderful location, charming old building

the water was often not hot in the shower and we had a clog in the shower (thought that was remediated very quickly). I attributed this to the age of the property which lent to its charm.

pool on the roof and terrace

simple room, hard matrass, cold shower

Great location

Hotel conditions were terrible

Brilliant breakfast made to order on a beautiful rooftop. The pool on the roof is a great place to relax after a hot day of sightseeing in Cartagena. Rooms were clean with aircon. Will book again if I am ever back in Cartagena. Check out the hotel's coffee shop next door and eat one of the cookies...

The building was beautiful, style of the room was excellent and the bed was very comfy. There was a hot and powerful shower. Fantastic location and the staff were super friendly and helpful. Would 100% recommend.

Nothing!