Wonderful hotel in front of a wonderful beach. Staff is very friendly and has a great restaurant on the beach.

This is my fourth trip to Holbox, and this is the most perfect spot! I'd stay here again and again! The location was so close to town yet quiet, and the staff went above and beyond! Edwin gave us the perfect room #11 that is closest to the beach and Freddy took care of every need I had from booking my round-trip transportation from the airport to renting our golf cart. Every single person who worked at the hotel and restaurant were so incredibly friendly! The onsite open-air restaurant made the most amazing breakfasts, lunches and dinners. The food was delicious, and their mojitos and margaritas were the best I've ever had. The servers were amazing! By the way, this hotel sits at the spot where there are the most amazing sunsets on the island. The entire experience for me and my daughter could not have been any better! I've now found my favorite place on my favorite island!

Nothing!

Beautiful view. Clean room. The hotel is extremely peaceful and quiet. Always have beds available on the beach.

Wifi could be better, but this seems to be a problem island wide.

Directly at the beach. Great beach club, nice restaurant. Good breakfast. Friendly personal. May be one of the best family places on holbox. There is no loud music and no party people. It's quiet and beautiful..

Swimming pool is quite small.. and yes as anything else on holbox not cheap..

The actual property is relaxed and well maintained. The cleaning staff were kind and did an excellent job each day.

The manager was beyond rude and obnoxious in her communication. She took no accountability for an error, proven through email correspondence, which cost me an additional $500. The beach / ocean in in front of the hotel, which is not managed by the hotel, had a mild stench of septic most days. On a day the power went out for 6 hours, the stench was unbearable. This was our family's second time to Hollbox and the year before was ideal and pristine. We will not be staying here again. Stay south of town.

Room nr, 10 (with sea view) really has the best view possible! The stuff was super friendly, immediately solving any problems. Great breakfast.

Excellent stay. Location is perfect on the best section of beach. Beautifully landscaped resort. We always felt safe and secure and staff were discreet but helpful and accommodating. Excellent service for breakfast, which was included in our room reservation. Access to the beach club made our visit perfect.

Everything was perfect

Location on a quiet part of the beach. Sunbeds in private area back a bit from the sand. The sunbeds on the beach belong to the club providing breakfast in the morning. It is good custom to have a drink to use them. Free water fountain in garden and fridge in room. Large bedroom, clean with air-con and fan. Cleaned everyday. Breakfast good: fruits, coffee/tea, choice of eggs, toasts. Friendly service

beach not cleared of sargassum (other parts of beach was clear) and slightly rocky. Main beach 1000m to the right is better but busier and noisier. there is a track running between the beach and the hotel area where buggies run (but not frequently) Lack of storage for clothes in bedroom. some hooks on wall