Breakfast was OK, it did the job. The staff was always kind and conversational, always happy to help. They also all spoke english pretty much perfectly which is always a plus. The beach itself is beautiful and the hotel sittings were great for enjoying that.

The hotel is working with one or more companies that does tours across Holbox area. Specifically - we took from them the "3 Island Tour" which was a COMPLETE SCAM AND A TOURIST TRAP: 1. You can find the same tour for HALF OF THE PRICE! But thats not all - if you go with other options you do the tour with an additional destination - punta mosquitos, which supposed to be a beautiful beach apparently. We found that offer by chance on a menu at the restaurant that is next to the hotel, after we already payed for the tour via the hotel. 2. The guy in charge of the boat was extremely unkind and did his best to avoid interacting or talking with us, answering out questions etc. We can speak enough Spanish to ask simple questions and understand the answers, and yet the "captain" of the boat was still adamant to ignore us. 3. The 3 destination themselves were pretty much a huge let down. A waste of time that is definitely better spent on the beaches of Holbox. The highlight of the tour was suppose to be Izla Pasion which was a joke. The ocean around the island itself was dirty with tree branches and algae so much that you could barely see the color of the water. The beach (if you could even call it that) itself was so filled with mosquitos you literally had to run from place to place in order to not get stung. 4. When you're back at the port in Holbox - your expected to find your way back to the hotel yourself. When the entire Island is flooded, your only option is to pay for a taxi. There was no disclosure for that as well by the hotel staff. All in all, as I said in the beginning, its a huge tourist trap and a complete scam - waste of time and money, that the hotel itself is signed on. I told this events to the staff of the hotel who provided nothing but a word or two of consolidation. They never even payed for the taxi I had to pay myself to get back to the hotel.

Grand lit confortable, belle chambre, bien équipée, localisation au bord de la plage, bel extérieur avec piscine, beach club, restaurant. Un vrai coin de paradis.

Rien

Toda su instalación y su concepto es lindo, la vista al mar es increíble, la atención fue estupenda por parte de el staff. Sin duda regresaría.

location, food, amazing restaurant staff, the breakfast menu (extra cost) because I didn’t like the included buffet breakfast, clean beach

slightly noisy at night, but ear plugs were provided .. no beach umbrellas

a great central location but still private, the best beach area with the least sargasm

This hotel has a superb location, right on the beach with a great view of sunset and also a 5 minute walk into "town" where all the main restaurants and bars can be found. The staff in the beach club were amazing, especially Javi. The free breakfast was a buffet and was nice. The pool is a great addition, as sometimes the sea tide was out and it wasn't as easy to swim to cool off.

The bathroom was a little dated and the floor was constantly wet but it was only a minor point!

We loved the location of the hotel. We traveled here last minute and they were able to make it possible for us to stay both nights. We loved the pool and the breakfast was amazing. Being right on the beach was fantastic, and close to city center. We rented bikes and road all around the island.

Great location, convenient to town and activities.

Breakfast was good and room was comfortable.

Hotel was bigger than I expected and the beach area was very cramped and crowded. Had to battle for a beach bed. Music was relentless all day and evening very loud and intrusive. Saw much more tranquil and spacious places further along the beach. Didn't really need a pool as right on beach - so could have had more space for beach beds. Bathroom could have been cleaned more thoroughly. Very expensive for what we got.

The location and beach access were amazing. The view from the pool is stunning. All of the staff were extremely accommodating and friendly. The food on the property was very good as well. Breakfast was included in the morning. We also had one of the best cheeseburgers EVER! We absolutely adored the our hotel bartender Ramiro! He makes some incredible drinks. The sangria was to die for. I recommend this property.

We had trouble getting hot water on the ground floor for showers. One day there was an all day power outage. We were told two different things. A line had been cut, or they do this weekly throughout the island to save energy. We weren't sure which was true. It didn't greatly bother any of us because we don't spend much time in the room. We made it a great beach day!

Excellent location, friendly staff, good buffet, clean

No closet, but has small open area to hang clothes

great location Javi and Angel provided great service and hospitality.

It was pretty place, beach, breakfast, room were excellent! Clean, comfortable and cozy! There is everything that you need to relax and have a pleasure time to the beech and restaurant!

Great location. Beautiful private beach. Friendly helpful staff. Rooms are cute and clean.

There is a bar next door with a brass band that plays until midnight every night. You can hear the band clear as day inside. Its fine when you stay out late, but the couple nights we were in earlier we had trouble falling asleep before the band was done.

staff Was excellent

Ants in my room stayed there 14 days only had a warm shower twice Also had fajitas and got Montezuma’s revenge

Hotel just by the beach, which was the best about this hotel. Just a short walk to the center. Nice rooms, the hotel is cosy. Would recommend this hotel. The food in the restaurant was fresh, tasty and great.