Holbox Dream Beachfront Hotel

Lage direkt am Meer mit einem tollen Strandabschnitt. Große Frühstücksauswahl.

Personal am Strand, welches einem ständig Drinks verkaufen wollte.

Die Lage und die Atmosphäre. Der Receptionist war super freundlich!!

Die Drinks an der Beach Bar waren nicht sonderlich lecker

Locación

Na

The hotel is very well located, directly on the beach and within walking distance of the center. The room was comfortable overall and the beach atmosphere was very relaxing

We never had hot water during our stay. The pool also looked very poorly maintained, with visible dirt and peeling paint. Unfortunately, the staff experience was disappointing as well. At the beach club, there was an advertised offer at 230 MXN, but we were charged 280 MXN twice. When I asked for a correction, the staff started speaking in Spanish between themselves as if I could not understand anything. At the lobby, I asked if it was possible to cancel an activity booked through the hotel because we had another plan, but the staff member immediately said no without really trying to help or understand the situation. Overall, the service lacked professionalism and made us feel uncomfortable at times.