Other than the attitude of the staff and in particular Felipe, the hotel had nothing I liked

No Wi-fi: no drawer or shelf units: unserviceable room telephone: faulty elevators: I needed five (5) different room keys in four days: the SINGLE wardrobe door fell off: large dirty stains on lamps and curtains: impossibly tiny balcony and these were faults in their EXECUTIVE SUITES with no better quality accommodation anywhere in the hotel. Broken furniture in dining room and pool area with poor unvaried options for breakfast. Dinner was poor and service awful.

Location was close to public transport

The hotel did not have heat when outside temperature was 4C. The front desk clerk told me to turn on the towel rack heater to heat the room as the hotel has been switched over to central cooling for the summer season. This is nothing short of ridiculous when the outside temp is 4C. If I wanted to camp I would have bought a tent. I will ask the hotel for compensation as booking.com states they have heating, in which they did not ( unless you count the towel rack as a heating source ). Never again will I reserve with Mercure / Accor hotels, and neither should you!

The breakfast is rich in variety. The hotel is well located in a good neighborhood, near the beach and malls. The staff is friendly and fast to solve any issue.

customer service was excellent from check in to check out. couldn’t be more complimentary of the team there!

nothing

Excellent location, sea view

It was convenient is the access to Ocean

every day breakfast wonderful but it’s the same no changes for the next day

The reception staff have great manners, especially Ms.Alline. The hotel is very clean

very clean, excellent location, excellent breakfast and very confortable rooms

the ac was too high at night

Radisson like anyway in the world. Good quality for money. Outside pool (but I was at winter, although Brazilian one) and small gym (might be a little bit better equipped). Good, varied breakfast, I suppose typical Brazilian, with lots of sweets and fruits. Howeever they might be a few vegetables, as there was not a single one ;)

no complains

The cleaness of the place is unbelievable, amazing breakfast and the staff was helpful in every single way! Restaurant around the corner Olimpus have the best Brazilian food and the waiter are wonderful. Quick ferry ride to the best beaches in Sao Paulo in Guaruja.

Everything

Very clean, excellent location with quick access to the beach…

Slightly larger breakfast meat selection would have been nice…😁