Location, service, cleanness, room size everything

Location only

- staff are very unpleasant and unfriendly..keep making you feel they are doing you a favour, while requests are extremely normal. - not worth the price

The location was fab. Did as it said on the tin and they left a little bottle of champagne with balloons for my other half celebrating his 30th. Very kind of them!

My only complaint was the room was so hot. The air didn’t really work and the window only opened a little. We had to have it open constantly to keep the room a little cooler.

great location! tram stop right in front of the hotel, lots of restaurants & pubs & stores around the Rembrandtplein ! nice helpful staff. good breakfast!

lovely property

everything was great

great location, lovely rooms, amazing staff

a bottle of water was given as a complimentary gift at check in

Location lived up to its promise. Lots of great food and drinks as you leave the hotel. Rooms were clean and comfortable.

Internet was problematic, they had no real solution to fix the ongoing connection. If they advertised as having no WIFI I’d understand, however for the cost of the stay and the promise of WIFi, we would expect better or a reduced cost to compensate. Missed important work meetings as a result.

Breakfast had a lot of variety and quality food. Due to Covid measures they still have the breakfast in a hotel on the other side of the road (a different hotel but also from NH).

We drink tea in the room, and in the afternoon the glasses weren’t cleaned….

location great, rooms bright and airy

nothing

Location excellent, Facilities good, first night was very loud from the square : drummers at one in the morning !!!!

breakfast was only served in the nh hotel on the opposite side of the square : not ok at this price !

the location is amazing!!!

no security other than the lock to your room. anyone can enter building and go up lift.

Location

Room did not have the amenities listed on room details. I had to ask for an iron.. no sofa/sofa bed. I was told because it was just 2 people on reservation.. however.. because we were meeting up with friends, if they wanted to crash for a night.. I at least wanted the option. Paying €814,00 for 3 nights assuming ever listed was going to be included as listed.. fine. But it wasn't. Also, "Pets Allowed" there should be an option to review policies before booking a non refundable room.. instead of a general.. "Addintional fees may apply". Very unnerving if after you pay and then just maybe your pet cannot stay. Also you're out 800 buck.. no exceptions.

Awesome location if you want restaurants shops cinema and tram for easy access around the city

no AC in rooms so in summer this will be a major problem is you want a quiet and peacefully staying in the hotel this location is bad as it get noisy all day and night.

good location, staff were really helpful

different building for breakfast

location

I hoped that we could open the windows because the weather was very nice, but it was only opens a bit from the top.