De L’Europe Amsterdam – The Leading Hotels of the World

Classic hotel. Perfect location and views. Great staff!

Nothing

Great location. Super attentive staff. Great breakfast. Beautiful room with elegant bathroom.

greeting at arrival very good, special mention to Mohammad. Quick to get us to room. Freddys bar was good and watched the Dutch hammer Sweden so atmosphere was good!

trying to call hotel was a ridiculous wait time for a 5 star, very frustrating as we had to call twice. Lastly the Brasserie was recomended which we ate at. My wife was after a green salad to start and the brought her a bowl of lettuce only? We requested that they add some other salad items like tomatoes, cucumber, onion etc and the waitress who can only be said to have a sh*t attitude said it was impossible as they didnt have any. I had to explain we were ina 5 star £1500 a night hotel with 3 restaurants so it was highly unlikely they only had lettuce leaves. She went off and manager came back with all the items we requested. No big deal but its items like this that stop you returning. Sitting at breakfast looking out at the canal next morning we had the pleasure of a guy on opposite side doing crack and then dropping his trousers to relieve himself in the canal. Maybe i'm getting too old for Amsterdam?

Good location, nice room if not on the small size. Staff were attentive enough.

Breakfast said and is still showing as included on bookings now yet was charged for it when there. It's overpriced.