very friendly and helpful staff . provide Personalised services for us . such as write welcome message for my daughter on the glass window

I Didn’t expect anything else than excellence and Four Seasons always deliver. A special thanks to the Bartenders at Charles H. I would highly recommend this Hotel. It’s expensive but you get what you pay for.

Nothing

Loved the room and the view over Seoul. As 2 single women it was great to have the 2 double beds and the twin sinks in the bathroom. We loved Jai and Dawn. Can we take them to the UK?

No milk in the tea / coffee making facilities. Told to go to a convenience store down the street.

Great location, great staff and fabulous amenities

clean rooms.

the staff and the hotel policy is not flexible and do not adapt to the client’s situation. on the check out day, in the morning we asked to take away in the special take away baskets or container some snacks from breakfast to go as we were travelling back home. but we were said that it is prohibited. honestly, we have never ever in our stays at 5 star hotels experienced such a problem like we did at this hotel! all 5 star hotels accommodate snacks to go according to the guest’s request. even booking table at the restaurant in the hotel is a problem for stay in guests! guests staying at the hotel are always priority when it comes to book a table at the restaurant.

everything ;) specially big windows and bathroom

nothing

staff were welcoming and great attitude. facilities were great

nothing

Great hotel, the best hospitality with handy location