Charm, quaintness and history, very quiet, friendly staff.

I was a bit disappointed with the cleanliness and worn look of the property. The overall history and location of the property are great. This property really shows its wear and could use A LOT of updating without taking away it's charm. Bathroom doors not closing tightly for privacy is a bit ridiculous, shower stalls too small (I am only 115lb) toiletries inside of the shower becomes a balancing act. Fixtures need updated to newer but charming fixtures. Better bedding. Better lighting in rooms and in dining room would be nice. Carpet is questionable. It is a cute property but some basic updates would really improve it and keeping with the theme.

Looks very scruffy from outside when we arrived. Inside was shabby chic. Staff lovely. Its a warren of stairs n corridors. Diffently not the hotel for infirm. Bedrooms were good with everything supplied.

Outside very scruffy looking.

Great location and friendly, helpful staff

It’s a charming old property but could do with a few updates. Tv in my room was ancient and poor selection of channels. No USB port to charge phone. WiFi was useless and I had to rely on mobile data. Lots of stairs but few handrails.

historic location

nothing

Location and the staff were excellent!

Very run down and old looking and it could do with a bit of a face lift but the location makes up for that.

Location was great. Dinner and breakfast very good

Room very small but didn't spend much time there and bed was comfy

Breakfast was lovely as we're the staff.

Rooms were OK but bathroom was very cold . Towels are not big enough. My main gripe was with the common areas. They badly need to be done up. We stayed there 30 years ago and I don't think it has changed since then

Good breakfast selection and accommodated changes. Comfy mattress. Fantastic location. Building has charm and character. Lots of hot water for showers in our room.

Staff attentive but a bit abrupt at times. Lovely bar area. Rooms a bit tired - wall paper peeling off wall, holes in towels. Problem with hot water in second room.