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القرب من الحرم

كل شي كان مميز

الموقع جميل

1- السعر مرة غالي 2- صالون الحلاقه حقيقي كلمه غالي قيل في حقه اكثر من غالي. شعر ودقن 175 ريال ليش مدرى

location is very good

it does not have easy access nor view.

Oude kamer, muffe geur, duur, slecht ontbijt

Emplacement

L'accueil le staff Les mensonges et les techniques commerciales frauduleuse

Location, cleanliness

All was good actually

Location

Very bad treatment. Reception and management behaved non-respectfully.

Very good

Very nice hotel

كل شي في المكان ممتاز القرب من الحرم الاطلاله على الكعبة الف الف شكر للموظفين في الاستقبال رحابة صدر وتعامل سريع وبشوشين ويحاولون يخدمونك باي شي تبيه شكراً للادارة الي استقطبت مثل هالموظفين اذا في نسخه ثانيه منهم عطونا نحتاجهم 😎

Perfect places for stay during Umra/ Hajj, clean room and hospitality. Very kindly and helpful staff hotel from Reception, Restaurant Staff and House keeping..

قربه من الحرم

لاشي

Die Lage.

Die lange Wartezeit beim Check in und die Ignoranz vom Personal gegenüber den Gästen.

Good location, reasonable rates. Junior suite layout was great. Excellent food, they have on-site car service for Jeddah, Medina and local religious site tours.

Junior suite, that can accommodate 4 adults, only has one bathroom. There is a real issue with their front desk team as they are unable to assist with any booking.com issues; we had a real stressful time leading up to our reservation.

The food is good

Staff are not helpful if you are not from their region. Very different service to their own compared to others. Very slow service, took the receptionist 30 mins to check us in. Yes you are staying in clock tower but takes 15-20 mins to get out the building due to lifts being very busy. Maybe best to stay elsewhere and walk the 10 minutes. But if you have elderly members travelling with you may be ideal. Would not say room is 5 stars would say more 3/4

It is so hard to move within different types of elevators to reach Al-Haram and back Breakfast and dinner were ok

I thought it is direct to Al-Haram, but you should go through two different located elevators and/or escalators to reach Al-Haram I thought it is Swissotel but Al-Maqam is different

Location, breakfast buffet, and staff

Dusty room, The air freshener in the lobby made me sneezez And no Smile from recepsionist

Close to Haram

Over crowded Breakfast was good but service not good, under staffed Room service not as good as expected

Nearby and easy access to masjid Al haram Staff are good and friendly Breakfast is good

Nothing to report

عدم تعاون موظفي الاستقبال والكول سنتر .. سببو لي مشكله بالحجز وتاخير بالدخول ..

احسن ما في الفندق العمال متقنين لعملهم ويهتمون بالعميل اهتماما ممتازا اطلالة الفندق على صحن الطواف والكعبة مباشرة اطلالة عالية على مكه بشعابها وتفاصيلها ...اول مرة اشوف مكه هكذا

عدد رواد الفندق الكبير جدا كأنك في خلية نحل ليس من السهل إيجاد مصعد كما انك تتيه من مصعد لآخر للوصول إلى غرفتك رائحة الغرفة الفضيع الراجع لنقص التهوية والسجاد القديم جدا بمجرد دخولي الفراش اصبت بحكة فضيعة في جسمي خاصة اطرافي المكشوفة وأظن ذلك راجع لنقص نظافة الفرش والاغطية

الاقامة

المواقف

انصب علينا فقط

نصابين

L’emplacement de l’hôtel est top il est très proche du haram mais très mal situé car il est à l’intérieur du mall dans l’horloge. Il y a plusieurs entrées plusieurs sorties et en voiture c’est compliqué. Mais dans l’ensemble top car juste en face

L’hôtel n’est pas digne d’un 5 étoiles, rapport qualité prix ne correspond pas du tout à ce qu’on devrait avoir. La literie moyenne, l’établissement nécessite des travaux dans les chambres, peinture et moquettes à revoir. Les coins sont très sales et les intérieurs ne sont pas nettoyés. Odeur très gênante à l’intérieur de la chambre.le restaurant est très bien mais ne donne aucune vue sur l’extérieur, beaucoup de choix lors du petit déjeuner mais nous n’avons pas le droit de prendre emporter. Nous n’avons pas trop faim le matin, en général nous aimons déjeuner vers 10h / 11h mais là impossible de prendre avec nous une assiette , très dommage.

Breakfast was great. It has a straight road that leads to haram and its a short distance,Staff were helpful especially the bell hops. Rooms were abit dated because the beds were low and not as comfortable as other 5 star hotels but the bathroom accessories were really great (shower gel and co). Overall it was a great stay and the hotel is very organised and i loved the ambience, i would definitely stay here again.

The beds

Location is very near to Haram. Just 5 minutes walkable distance. Reception staffs are very kind and the room cleaning is superb. Room boy will reach to your door step within seconds whenever you need something. Very Hygienic room and properly maintained.

Nothing to mention.

Proximity to the holy Kaba. The view of the Kaba from our room. Elevators were very quick and fast servicing. Good food court and stores at the lower level of the building.

Specifying Haram View versus Kaba View rooms at the time of booking online would have been appreciated. We had to upgrade last minute when checking into the the hotel and pay extra.

location good room is fair they gave me a room not as I had booked

be very small