L'emplacement était très proche de l'entrée 79( pour les gens qui font la omra). Personnel du nettoyage au top.

On a demandé un couteau pour la cuisine mais on nous a précisé qu'il faut payer pour ça c'est une honte pour un hôtel pareil et surtout le prix qu'on a payé. L'espace réservé aux enfants n'était pas gratuit. tout est payant dans cet hotel... Le restaurant du petit dejeuner pour y accéder c'est une galère...prendre l'ascenseur ensuite sortir vers une terrasse et tourner à droite puis à gauche puis à droite puis à gauche ... bref un labyrinthe...

Its location

the breakfast and dinner was always on point. the state are always making us happy.

nothing

قربه من الحرم

اثاثه قديم و الغرف صغيره

لا شي يذكر مثير للاعجاب سوى الموقع

رائحة الغرفة .. وعند ابلاغ الاستقبال اجب قائلا افتح اانافذة

Clean property, professional staff.

Rooms are not quite sound isolated. I imagined a partial view at Haram would be more panoramic, from the 12th floor, only the area around the Haram and outer walls can be seen. Not sure if upper floors have a better view.

Location is excellent and even the reception staff (lady) were excellent during the check in. Again location is great and very convenient.

Spoke to the reception manager on phone to discuss late checkout options and he came across quite rude and arrogant rather than being polite and friendly which was a put off. (We happily paid the price for late checkout which we did at 8PM). The shower facilities could be a bit more clean plus the hot water was boiling hot and is a concern if you have small kids as it was instant when you turn the temperature on the tap. Plus the room we were in had a small coffee table which was a hazard and nearly all in the family members banged their foot on it plus it was so heavy that we couldn't even shift it to one corner. That table really needs to get replaced. Room number 31118 Tower 3.

الموقع جيد و حجزي بدون افطار