The location is excellent, just beside the Sunway Lagoon, Pyramid Mall. The apartment at the upper floors of Sunway Pyramid Hotel. The mall is big and a lot of entertainment can be found

The cleanliness need to improve, as cockroaches come out at night and the toilets also not clean too. The apartment is little bit old, the lift lobby is located at the basement of Sunway Pyramid Hotel. Pillow and bed is not supported well

everything was close, shopping mall and the water theme park,

the lift , only two were functioning and its quite small

For the purpose of our trip, the location is good. Just a step to the Mall. The building maintenance still good and clean. The public area is bright which doesn't feel scary. The shower is good with strong pressure.

I think they have other rooms which look nicer like the photos. The room we stayed looks a bit run down and maybe needs some maintenance and new decoration. The aircon is either too cold or too warm. Should put a floor towel at the bathroom, as the water still flows out even with the shower curtain. The mattress for the double-decker is abit soft n thin.

location to Sunway Lagoon

Most of the furnitures are old and in bad conditions. Should had upgrade it, especially the double deck bed matresses, both are so thin, felt like sleeping without mattress. The dining table are not sturdy, my family member almost felt down. The airconds are not fully functioning. Felt so stuffy. Should place a fan for better air circulations. So most of the time we need to open the sliding door for better air circulations. There’s few hair found in the bath tub before we start using the toilet. There’s a hole at the wall too when we arrived. Just the locations next to Sunway Lagoon entrance that made me rate 2/10. Overall its not worth at all. Can get better place to stay with this price.

the location

the bunk bed mattress need to be changed immediately

Good for young people to have a night before getting into water theme park. Can accomodate many people with the idea of bunk bed. It accomodate well for 8 adult and 3 children. Easy access to mall and restaurant with 5 minutes walking distance.

Not suitable for elder people as the apartment is cramped with bunk beds.

Bed and sheets clean and comfortable. A great room to stay with family. We could spend quality time together. The game/mini arcade were excellent to have. 👍🏻

The only downfall we had was we had power cut off/blackout from 1am-630am. Tried to call the hotline number but no answer. In the morning, we manage to call PIC and issue solved. Good thing is, the room temperature was OK despite no electricity. So we are OK throughout the night.

The service was outstanding. The TV box didn't work initially and we reported to the agent. He sent the worker to set it up promptly. We were happy because we can watch FIFA World cup.

The amenities were abut dated but it was comfortable and functional still.

The location is great like other reviews, they commented on the great location

The furniture are old furniture, also like other reviews commented about this property. I would highly recommend the furniture to be upgraded.

nearby shopping mall

Suitable for family day

The sourrounding

Pathway from parking to the room

close to Sunway Lagoon

Didn’t like all other things. Very poor cleanliness

1 min walk to mall is so true, no hassle, walking distance to water theme park everything is so close

the air conditioning is quite loud

The room accommodate my needs since I bringing kids.

A bit frustrated the tv box was missing the necessary apps. Please ensure that all apps intact.😁

Aircon, water heater, location of the place.

Room 16-106 a. Room is not clean. Stain found on blanket. b. Wifi password was not provided upon check in. c. Bunk bed mattress is too thin, my kids could feel the metal frame beneath mattress and it's not comfortable. End up couldn't sleep well whole night. d. Decor on wall is damaged.