Everything. location. staff. views. cleanliness. room. facilities. big breakfast. all of it. we highly recommend, it should define 4 star.

nothing. it was all fabulous.

comfortable, clean, convenient, friendly, peaceful, great breakfast. we would definitely stay here again.

Everything

Nothing

excellent staff easy parking great central location

Great breakfast, comfortable room, friendly staff and great view from the jacuzzi!

Expensive cab from the train station and long walk to the ferry if you have luggage.

Exceptionally good breakfast, partly in the beautiful courtyard, partly inside. Very complete and lots of variety - Short walk to the boulevard / shops and Restaurants - Very friendly and helpful staff / family who run the Hotel.

No specific comments.

Excellent breakfast and dining area.

location roof staff breakfast

had to request for ac to be set to a lower temperature otherwise everything else was perfect

Great location. Beautiful rooftop terrace with pool, gym and sauna. Lovely garden to have breakfast in. Staff were so polite and helpful with recommendations and any other assistance needed.

very good breakfast in a garden with Villeroy and Bosch plates

Everything; the hotel was in a very convenient location. The staff was excellent and they took the extra steps to make everything we did so easy. Our room was very comfortable, clean and spacious. The owners were hands on and were accommodating to any requests we had. We did not use the bikes but took advantage of the beautiful rooftop pool and deck with beautiful views of the harbor.to

Nothing! I have stayed all over Europe (150+ trips) and I highly recommend this hotel. I would stay here again in a heartbeat.

Nice and cozy place to stay, size of the room was good with balcony and nice view. Federica was the best guide . She is so kind Thank you very much

good space, good breakfast on a nice patio.

the driveway up could be paved and have more signage.

A perfect room, with a view for going to and from the beach. The rooms are retro, but the breakfasts are fantastic and the staff - led by Federica - are wonderfully helpful.

Breakfast is great, staff is Great and Veeery helpful! Location is great!

Wifi could have been much better

The staff is super friendly, kind and fast. Breakfast is amazing (the focaccia is really good!)

Breakfast was great, home made and fresh cakes and lots of choice. Got a larger room than we thought with balcony and was always perfectly air-conditioned. Lovely roof terrace with a hot tub, looks like recently done and great views from here. We found it super hard to find any hotel with some sort of pool so were really happy with our choice. Staff was very friendly and so helpful and quick to respond to our queries. Is located in the centre of Santa Margherita, which was a great base for all means of transportation and main sights.

Not necessarily the hotel but in general be aware that driving and parking in this area is just busy and tricky. You can have a parking space which is secured in a garage and the staff keeps the key. We tried not to use the car; the boat, bus and train are really good.

The Staff was amazing!!Very friendly and accommodating. Breakfast was a wonderful selection. Location was also perfect!! I would stay here again!!!

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Beautiful hotel with lots of natural elements, the garden which is just a paradise to enjoy for breakfast, together with a perfect cappuccino prepared by Gilda who was always attentive to details. Luciano from Reception, was great and gave all the information and support that was needed for me to run my trip smoothly and to take the best of Santa Margherita, Portofino area and 5 Terre places, really professional and attentive. Also the rest of the team were very nice and welcoming. The rooms are comfortable with a large balcony to enjoy the views of the surrounding; the style and design of the walls is elegant with a vintage type; appreciated the use of ecological hygienic products in the bathroom, very clean, professional hairdryer and other great facilities, as well as biliard room, the Spa or the terasse, which just saw but was no time to take advantage of. So overall, this hotel is a little paradise behind all the town's movements(except the rooms noise proof which can be improved) , with lots of nature and fantastic staff who make you feel like at home. Definitely is a top hotel to stay and I highly recommend for everyone who wants a special, authentic place without paying a high price but receiving a high quality instead! 😀👍👍 Thanks a lot for this experience and my best regards! 🤗❤️

The noise proof for the rooms, because it was possible to hear the neighbors when coming late in the night or the morning being loud as well, same as the noise from a kind of electric saw device used nearby the windows.