Colazione a buffet molto varia con dolce e salato. Abbiamo preso il caffè espresso normale alla macchinetta ed era molto buono. Per il caffè decaffeinato abbiamo chiesto al bar e siamo stati serviti subito. Abbiamo prenotato una stanza matrimoniale (in bassa stagione) e ci hanno ospitato in una suite (con accesso a terrazza vista mare). La posizione dell'albergo è centrale (2-300 metri dal centro di S. Margherita Ligure) con vicinissima la fermata per l'autobus che porta a Portofino

Alcune particolari del bagno possono essere rifinite esteticamente meglio. In ogni caso durante il soggiorno non abbiamo avuto nessun inconveniente.

Staff gentile, struttura pulita e in ottima posizione!

Excellent hotel , beds are so comfortable , great location and easy check in

La ubicación, habitación, limpieza… todo genial

Todo me gustó

La posizione

Il personale

Very friendly staff, and best location!

Location. We had a wonderful view over the bay!

Bathroom tiny. Shower is so small that if you drop your soap bar, you need to step out to retrieve if.

Reception staff & location of property. Reception staff gave us complimentary breakfast because we were allocated a different room than the one booked on. Booking.com. Swimming pool lovely.

We were allocated a different room than we booked on Booking.com. Unfortunately the rooms were very tired and in desperate need of an update. Our bathroom had mould all around the bath. Car parking was also very stressful at this property- shouldn’t advertise it as free car parking as it’s very limited.

Excellent service. Amazing deck with fantastic view. Lovely swimming pool.

Confusing series of elevators due to hilltop location was easily resolved.

The entry and exit procedures are fast, and the reception staff are wonderful and kind, especially Mr. Luca and his wife. They provide assistance and are wonderful. The breakfast is normal. The hotel is comfortable and clean.

Super friendly reception

Bathroom is very small and air condition didnt work properly.

location. the facilities, view. services

location is good

the building is quite run down, broken bits and pieces in the bathroom. breakfast was slow and a la carte only. servers were not interested in customers. lots of corridors and elevators, like a maize to get to reception / breakfast/room. needs to be updated to modern standards

sea views

no hot water

Very clean and very friendly staff.

All was ok

We loved the pool and design of the hotel alongside the staff were helpful and friendly

The size of the bathroom and shower especially was quite small.

The crisp white cotton sheets and very comfortable mattress with choice of pillows meant I sleep really well. Nice balcony, working air conditioning. Very friendly and helpful staff.

I would prefer there to be a buffet breakfast and for the bathroom to be better designed/maintained, although cleanliness was perfect.

location & parking

poor guest services. no room Inspection lead to receiving a room with imperfections. no operating TV, safe, lights no toiletries and low quality linens & towels

location excellent , clean and very friendly and helpful staff.

nothing

The quietness but 2mins from the activity in Santa Margherita.

Nothing at all

Location, nothing more.

Everything as listed above. Bathroom w.c seat broken & loose, light over bathroom mirror broken & not replaced. Under sink pipe broken then flooded bathroom with all the contents of the basin from blockage :( Gym equipment broken. Couldn’t get a hot drink from 2200-0730, was told no kettles in the rooms for safety reasons???