Fantastic location just off Grassmarket in the old town. Very walkable to places of interest although old town is a little bit uphill from the hotel. Staff were excellent and really helpful - nothing seemed like too much trouble. Room was spacious and the small kitchenette meant we could have breakfast super cheap in the room as well as coffees etc.

The weather :)

Tout!!! L emplacement, le confort de la chambre, la vue, la gentillesse et le professionnalisme du personnel Je recommande sans hésitation

Rien

Everything everybody is so friendly it’s got everything you’ve need staff are brilliant Percy was great when we stayed and all of the other staff place is so cosy and comfortable

Nothing no downfalls

Excellent location, large apartment, new, clean

Love the room and facilities. The location was also fantastic! It's near almost everything, and if not, it's. short walk away. We definitely enjoyed our stay here.

Not much to complain about regarding this location. I do believe that the price could be more affordable considering this isn't a luxury hotel and or resort. No pool etc. But, it did have the essentials for what we needed with no fluff.

Not enough staff for breakfast and check out. Seemed understaffed daily.

Excellent breakfast selection for the price. Great location close to the Royal Mile but off on a side street and very quiet.

Everything is cashless except for the (rather expensive) laundry facilities. Luckily I had change but the desk won't have change because they don't accept cash.

The location was great everything within an easy walk

Difficult to get fresh air into the room so.was quite warm. Bed would be better placed other way around and facing TV rather than butting up.to the wall

We loved the Central location of the accommodation. The staff were so kind and attentive, and the apartment was so clean and well kitted out. Breakfast was lovely, could have more gluten free options but the coffee was good and there were good options on the hot breakfast menu. Very quiet and safe spot.

The TV was a bit glitchy but the staff more than made up for the inconvenience by giving us a complimentary breakfast on Valentines morning.

Great location, very convenient

Chairs uncomfortable

Location was great. We requested a high floor, we were given an upgrade to a castle view room, but it was on the 1st floor over the main street. It did give us castle views if we stood at the window and looked up, but would have preferred a higher floor at the back. It was very noisy with both early morning traffic/cleaning and late home party people which both woke me up. I definitely would have been disappointed if I had paid extra for this castle view room, something we did consider at the time of booking, but after some research didn't think the views were worth the extra price. The staff were mostly lovely and the room, other than the noise was wonderful. The kitchenette seemed well equipped although we didn't use it. The bed was huge. The shower was on the smaller side though. I would recommend this place if you can get a room away from the street, although I would probably try somewhere different next time.

The noise from the street below. The one staff member who didn't like that I didn't give them 100% on the feedback buttons I was made to use during checkout. Was slightly rude and pushy. All other staff encounters were lovely however.

Brilliant location & lovely, clean and comfortable accommodation.

Great location

Very noisy throughout the night with parties and glass bottle bins being emptied at 5am

pretty trendy and neat

there are few steps in the corridor getting to our room… it is perhaps to do with a structural issue of the building but it is not quite convenient for the elderly

The proximity to restaurants and sites.

The layout was restricting movement inside the room when the sofa beds are set up.

they accommodated all my needs

The location was fantastic, and we received a complimentary upgrade to a room with a castle view. The staff were super friendly and helpful without being intrusive. It was great to be able to WhatsApp the team

Brilliant location, excellent facilities, great staff - always friendly & helpful

Nothing