Clean, superb staff, great restaurant, great location

Nothing

Location was great.

Nice new area

It was fine slightly off the beaten path

Great location, clean, friendly staff.

The restaurant menu online through Google was not the menu they were serving. The menu was limited and just ok, not great food as we were lead to believe. No room service, you have to call in an order and then go get it.

Stayed for one night after dropping my daughter at CMU. I loved being right on the campus. The bed was crazy comfortable. The room was spotless. The view of campus from the terrace on the 4th floor is terrific. We took lots of great photos up there. Highly recommend this hotel and the restaurant/bar. We didn't use the fitness center but it looked nice.

Very friendly staff who made checking in and out simple. Super clean and comfortable room.

No breakfast other than a few pastries at an in-house coffee shop.

The hotel is located in a quiet area right by the campus. It was clean and they had a treat for the dogs which was nice.

When I booked the hotel online the headline was "pet friendly". It was not an inexpensive hotel ($290/night), but the information online seemed like it would be ideal when traveling with our 2 dogs. However, I received a phone prior to our arrival asking if I was aware of their pet policy.... which is $75 per dog per night and it was too late to cancel. With our additional "pet friendly" fee our hotel stay was $450 for one night! The cost of our stay was not worth the absurd amount we paid and we will not return. Afterwards, I did look online at the hotel's website and it took 10 minutes before I could find their pet policy. Any fees of this consequence should at the very least be mentioned, if not added to your reservation up front, not after. I also found it interesting that I was called 2 days before our reservation. It was too late to cancel, but I can only assume they wanted to get any confrontation out of the way prior to arrival....

Hotel, room, parking, good & welcome chocolate were perfect! After a 5 week road trip in our trailer decided to splurge. Room 317 had a great View & location. The problem is that either the housekeeping room next door woke us up early, or the housekeeper across the hall cleaning. Other than that, a wonderful stay.

Housekeeping needs to be trained to be quiet in the early morning. Also, yo take notice of the “Do not disturb” signs on the doors you are cleaning across from.