Its in a central location and the property is of a generous size. The owner/staff were helpful and accommodating.

It only had air conditioning in one room. Putting a sheet over the bed is not the same as making a bed. Clean the flat and building nobody wants to see cat skat and smell rotting rubbish.

I liked how when there was a problem he did everything he could to make it better. That is when it did not interrupt his life. Because getting a hold of him was only on his schedule not when the problem was happening. So a lot of extra money was spent to find the solution on my own. Was he a nice guy? sure. But nice does not go anywhere near giving you what you paid for. Nice does not go anywhere near making you feel secure. And nice does not go anywhere near helping you get what you need when you need it.

How long do you have? The fact that I use a walker and they didn't tell me that there were nine steps before you get to the elevator that is so small that with luggage and my Walker we had to take two separate trips. The fact that the address they give you is not in fact the address it's around to the back and I don't speak Arabic and basically something really bad could have happened if I didn't have a taxi driver who cared. And believe me they don't All Care. The fact that a teenager met me and was trying to explain things would be put right the next day when I needed them put right then because I needed Wi-Fi like they promised I would have. The fact that the person I was given as a contact person was not even there and would not even answer my call until the following day. The fact that there is no security whatsoever. The fact that I was locked out of my apartment building two different nights and how to incur expense after expense that I should not have had to pay for. The fact that the pictures in no way of show the authentic layout or furniture or set up of the apartment. And the huge problem with all of this is that he did not want to take accountability for any of it. And they say it's non-smoking but everyone else in the building smokes. Which was a problem for me since I had to use my inhaler meant to last a month at least 75% of it within the 12 days.

The host Hassan is a lovely man and so helpful he would go all the way to make the stay As comfortable as possible

need to improve cleanliness

the main facilities were available the staff were nice

blankets were not enough for winter not all the pots in kitchen had lids

The owner arranged parking to my car, and he was very polite and helpfull, the doorman is very polite.

the property is big and comfy and has a very good location in the center of Cairo

it took forever to find the building because the owner wasn’t helpful enough to meet us or at least send someone to meet us.

Service on demand e.g. WLAN repair

From booking.com information someone will meet at Apartment but no one there! After calling a friendly young man arrived showed where key was stored. Different information between booking.com and reality. Check out similar booking.com written 0:00-11am but the damand was 11pm 1 hour earlier so I was not ready yet.

The building was very hard to find, but there were locals who helped me find 31b. Building has seen better days: chipped and worn paint. Tiny rickety elevator (which works) , Apartment has been very recently remodeled. with new tile, new bathroom. It is clean and fresh. One enters to a room with a table and two staight backed chairs. Those are the only seating options available, unfortuntely. There are two large bedrooms; one withan air conditioner (which works very well) and a double bed which is very noisy. and the he other has 2 beds and a fan. There is a bathroom with a toilet which did not flush properly, a siink and a tub. One small towel was provided and 1 bar of soap. No paper towles , no tissues. There is a kitchen with a refrigerator, stove and a sink, but no soap or towels. Lighting is poor. No natural light and one ceiling light bulb in each room. Apartment owner was a very pleasant man and his assistants were fantastic.

Two small complaints : Terrible internet access ,The internet access was sproadic, at best. It was very disappointing, since I had work I needed to complete but was unable to do so. Secondly, I had rented (and paid for ) the apartment Saturday 3pm through 11am Tuesday, but got a knock on the door 5:30 Monday that my time was up and I needed to vacate. There was an Asian family waiting for the apartment. It looks like apartment owner double booked. I have no way of knowing whether in error or purposely. Either way, I left 17 hours early and no refund was offered, despite that landlord was double paid (by me and new renter). For comparative purposes, I had a room at a 5 star luxury hotel for $70 per night and this place was $30. I can provide pictures upon request.

Central location in Cairo - everything is near, perfect street food just around the corner. Flat is large, comfortable, with warm water and bathtub, kitchen quite well equipped. Very good for longer stay, we enjoyed it as our second home.