Hotel BaliAn Resort Shinjuku Glamping

The space in the room was amazing for this area. It allowed me plenty of area to unpack and unwind. The ammount of included ammenities like highballs, wines, coffee and sodas, snacks, personal products like eyeglass wipes and body wipes was awesome! The rooftop deck was awesome and clean and the perfect spot to enjoy a drink before retiring for the evening so that i could unwind. It was close to train station and other businesses. The staff was nice and helpful and the rooms were very clean! Plenty of charging ports.

This is a popular "love hotel" for the locals and thats something that you need to know and understand before booking. While it didnt deter me or my fellow travellers it is something that you should know and expect before booking so you arent caught off guard. It takes NOTHING away from the property. Our group of 3 were one of only 4 rooms (that we could tell) that were long term stayers.

Quite place, free goodies, very friendly staff.

No comment.

Las múltiples amenidades y cuarto cómodo.

Nada en general fue muy buena experiencia

The hotel was incredibly clean, and the amenities were nice. Our room was comfortable, with plenty of toiletries, shower was awesome, comfortable nightshirts. It was quiet. The location was easy for our cab driver to find on the way out. The open snack bar area was a very nice touch and excellent for families, plenty of options that kids would enjoy.

We were promised the ability to store luggage after check out, confirmed before arrival, and confirmed upon arriving. When we went to check out, we were told we couldn't store bags, and the staff were unhelpful in finding options. The information they provided was incorrect, and they were unapologetic about telling us we could store bags then taking that back. Ultimately, we found options ourselves via the Ecbo Cloak app, which was a 10 minute walk and cost 8,000Yen. The location was not a far walk from Shinjuku activities, but was in a more party and night life oriented area of Tokyo than anticipated, being the dirtiest area of Japan we've experienced (but compared to other cities, still incredibly clean). It's not seedy, but definitely more of a fit for those who enjoy clubbing or don't mind a walk to other areas. We're a pretty "live & let live" family, so the obvious adult themes of the area weren't a bother, but I can see it being offputting to some with small kids. When we came back in the evening to wait for our cab to take us to the airport, my spouse needed to use the lobby restroom. At first, the staff refused and were rude. After asking again, they let her, but only after a lengthy wait. It was uncharacteristically rude compared to our check-in hospitality and our other experiences in the country, and surprising for a ~70,000Yen one night stay. Smaller issue, but the beds were pushed together. With 4 of us in the room, we had two double beds. One bed was pushed against the wall, the other bed against that one. It created an uncomfortable entry/exit to the bed, as on neither side of that bed was there a natural and normal side access to the mattress (and likewise on the side of the other bed pushed against it). This required us to crawl and shimmy from the foot of the bed for 3 of 4 sides of the bed. For what we paid, that felt like a bit of a dorm room experience vs. a hotel that advertises as a bit upscale.