Hot tub in my room

Unwelcoming staff, working in hospitality, they should have some basic manners. Lack of communication between staff members. I informed them about my late check-out and still I was getting calls from reception. Breakfast scrambled eggs were not properly cooked.

The breakfast was extensive with many choices in a nice setting. Staff was very pleasant even with a late night arrival and request for late check out.

We arrived at midnight and shuttle bus was finished, frustrating but understandable.

It was well located however there wasn't any facilities for food or anything close by when we arrived. The airport transfer was good.

No ability to get anything to eat or drink when we arrived. The vending machine was broken.

L’hotel est bien situé par rapport a l’endroit où on se dirigeait. Le petit déjeuner était bon dans les limites de la norme.

La chambre sentait hyper mauvais, comme si l’odeur remontait des canalisations. Ce qui embaumait toute la chambre. C’était très désagréable. De plus l’acceuil était pas agréable.

Great customer service at the front desk. Great location. Very clean and comfortable.

Nothing in particular.

Room was nice and clean. Loved the jet tub in the room and the bed was very comfortable!

Hottub was closed:(

Close to the Pearson International Airport and a free shuttle on the hour. Typical hotel breakfast included which was more than sufficient. Nice size room.

Our room was on the ground floor on the street side but since we were only going to be there for one night I accepted it. Problem was the curtains did not close so the glare of the streetlights kept me awake. Reminder to pack clothes pins next time I travel.

Other than location this hotel was ridiculously priced for the value.

I chose this hotel because it had an airport shuttle to pick up my son early Sunday am. Even tho I arranged it Saturday they didnt show up and I had to go get him anyhow. We couldn't enjoy the breakfast because I had to leave to get him at the airport and time was all thrown off. Saturday night I wanted to enjoy a dinner outside on the patio. Low and behold it was not open. Then Sunday am as I was running out earlier than I was supposed to I only wanted a cup of coffee. The coffee machine wasnt working. Nothing about this stay was as expected or described.