Metcalfe Hotel Montréal by Gray Collection

The rooms are very comfortable and clean. Hotel is in excellent location. I really enjoyed my stay

Nothing comes to mind

Súper centric

Wonderful experience overall, the hotel is elegant and this is reflected in the style of the rooms. The presence of an open air pool is definitely a plus, it's quite secluded despite being in the middle of a few buildings and thus quite silent and relaxing. The staff is very warm and welcome, they welcomed us, allowed us to check in a few hours early and helped us by holding on to our luggages after check out. Definitely recommended

Location is great, close to all major attractions. Bathtub is big and deep and fills with water very quickly.

The staff are not welcoming and do not speak English very well. We felt uneasy communicating with them. The gym is a joke: the size of a shoebox with one rusty machine that I was afraid to use. The room service is sloppy: forgot clean towels, forgot to wash our wine glass, never bring any water, we had to call the reception every night to have them bring some water and bath salt. The WiFi is very slow, TV does not stream, only Cable TV, the fridge didn't work. We paid 2000 for 4 nights, and we didn't get our money's worth.