ディズニースプリングスから歩いて行ける距離にある。朝食の時のスタッフが親切。Uber eatsの選択肢も多い。

全体的に経年劣化を感じる。昔は綺麗、豪華な雰囲気だったんだろうなぁ。 簡易キッチンの排水が詰まっていた。 他の口コミにもあったが夜中に火災報知器が鳴ってみんなで外に避難したが結局誤報だった様子、、、

Had Disney perks

The room was spacious.

They didn’t have a sign out pointing to where the bus would pick us up. They just pointed at the front door when asked where to go. Thankfully other guests told me where to go.

The location size of room

The hotel is under construction it’s dusty plastic all in lobby a lot of confusion at ckin will be back perhaps it’s updated like the location and size of riom

Everything Fantastic room Staff lovely Great transport to parks

Nothing

Close to the park, friendly staff, clean rooms, good food.

The beds were terribly stiff and uncomfortable but clean the jacuzzi wasn’t very hot and needed to be resurfaced.

How the living area was separated from the bathroom. If someone didn't want to go to bed then they could stay in the living area and close the doors to the bedroom.

friendly service during breakfast

There should be room service

Room, location, breakfast.

Pool needs to be cleaned more. Big beautiful pool, however it needs to be cleaned more often. Always debris on the bottom

Big room

a bit old

Facilities

They cleaned the room every other day instead of everyday. Breakfast was expensive

Nothing that was the problem.

The office manager was quite hostile. I would never stay there due to construction, difficulty getting to Disney World [the fabulous buses drove on by while we were waiting outside]. We were offered an upgrade via email to a larger suite [We were told by the office manager that there are no suites like that because of construction] The "store is open 7-11 or 4-7 that's it. The breakfast was overpriced severely for what they offer. All around it was a bad stay. The hotel was misrepresented online and the staff were horrible.

location

Some rooms were shut down per work being done. I could tell it was probably a mold situation in which the whole building was at risk not just the part shut down I’m sure. also had to pay to park.. wasn’t aware of that and absolutely ridiculous that should be in the price of the room not separate! toilet wouldn’t flush from the time getting there.

Great location with free shuttles to/from Disney World parks. The shuttle service was great. It was on time, comfortable, and the drivers were friendly and helpful (we had a big stroller). Hotel rooms were really nice and the beds very comfortable. Our two rooms were located very close to one another as requested. Daily free water bottles and cookies were much appreciated!

Would be nice if the breakfast were included in the price.

good area, nice pool, clean room, nice staff, and delicious cookies

construction in the bar in the lobby, toilet continues running, vending machine did not dispense drink but charged card. one elevator is broken. other elevators took so long we had to take the stairs.

Clean and beautiful property, courteous and professional staff (front desk, bell, housekeeping, and restaurant.) Would stay here again!!

easy access to the parks with on time and free bus service. Fast walk to Disney springs. facilities are clean and spacious.

hotel rooms are looking like they need a remodel soon. bathrooms in particular look old

Close to Disney Springs

pool, upscale, breakfast

Nothing

Beds were comfortable, rooms were clean, nice pool area, friendly staff.

Shower absolutely never got hot. Received a paper under the door midweek to let us know a plumbing repair was scheduled, yet our water never changed. Had to shower several times in rooms other family were staying in (406 and 407) Bathroom sink also stopped draining towards end of stay.

Location

Bed had mites, we realized this after seeing all the bites and only happened to family members who slept in a specific bed.