Excelente localização, funcionários extremamente atenciosos, café da manhã e água nos quartos sem custos muito boa, hora do chá muito cômodo. Quarto sempre bem arrumado e limpo e muito confortável.

Acho que o banheiro poderia ser melhor, pouco lugar para guardar as coisas.

Love the location and club room.

The breakfast did not have many savory options. They used to serve a cooked breakfast there but no longer do this. Also used to have wine and cheese but not now. It’s the little things that made this hotel special.

The staff was extremely personable and friendly. The breakfast was simple but adequate and the atmosphere was quite nice and relaxing. The hotel had an overall antique french boutique feel which I didn't mind for a solo business travel, but I probably would not stay with my kids.

Hotel room was standard NY size, bathroom was a little tight and no counter space for those who have a morning routine including using a blow dryer. Also, blow dryer diffuser did not fit on the blow dryer (wrong size). The attached restaurant looked nice, but could not accommodate 1 for a weeknight dinner.

Location, staff, excellent breakfast included

Needs more outlets for electronics.

It’s a small and personable hotel and the staff are helpful and pleasant. One major plus is the guest lounge on the second floor furnished with comfortable armchairs and couches with discreet classical music playing and coffee/tea/snacks provided all day.

It needs and update or at the very least, new carpet! The bar fridge looked suspiciously old and I wouldn’t have used it for anything. The bed is very comfortable but the pillows were very soft and it took a couple of trys to get a pillow that wasn’t super soft or super hard. They are doing maintenance work on the brickwork, which starts about 9am every day, which isn’t too loud or too early but we weren’t warned about it. My husband liked the hotel style very much, though.

Great staff

Everything went well, getting taxi's, breakfast, snacks, calling for needed items, check-in, check out.

The only thing that needs to be addressed is the sofa sleeper in our King Suite (Rm #84). I think it might be time to replace that mattress! Sort of slopes down in the middle. Everything else was wonderful!

Location, staff, ease of access, parking.

The bed mattress is far too soft. Perhaps old and needs to be replaced.