This hotel is a great hotel to stay in. The location was excellent as it was a little way from the main, busy tourist places but close enough you can walk to Central Park and Times Square. It was also within walking distance of a few subway stations. At the moment there is scaffolding outside the property but don’t let that put you off or confuse you. The staff were very friendly, always said good morning or welcome back when leaving and arriving the hotel. The doormen were also very friendly (particularly Abdul who took the time to get to know us). The room was spacious and I liked the fact that your card key would only take you to the floor you were staying on, providing that extra security. We had a nice view of the city around us from floor 26. The bed was comfy and the daily housekeeping was great. The hotel was clean and there was a lovely scent in the main reception. On level 3 is the gym and a water and coffee machine which we could help ourselves too. I always book my hotels based on reviews and this is a hotel definitely worth booking if you like comfort and cleanliness.

Very elegant hotel at excelent location: close to every think and quiet neiberhud

Small loby

The reception was nice and friendly. The rooms were also nice with big windows and a good view. The bed was comfy but small for two people. The location is also great. Many main attractions are walking distance and metro is nearby.

In our room the bed was a bit small for two people.

Central, close to my work.

Not a nice spacious Lob with a nice restaurant, very small, not great variety off food and drink , or breakfast . For the price was expecting more

Great location...close to attractions and subway.

Location, comfortable bed, good bathroom

No water in room

Excellent hotel, great location, friendly staff and all around a great hotel! Not a bad thing to say about this place!

Nothing

The hotel didn't have a pool, the water and Coffee area were far away (in the 3 floor in a hotel with more that 30 floors), the room cleaning could be better.

Location was great.

Our room the ac wasn’t working. We called and they came to fix it, but the temperature always stayed at 76. Our bed pillows also smelled musty. I would expect more from this hotel.

Loved how clean everything was and even the modern look of the hotel overall.

I come down on Wednesday July 12th to stay one night before my fathers funeral in the morning which is of course a trip I didn't want to make. All went well until I had come back from jogging that evening and some door guy named Syed asked me "can I help you"....confused I proceeded to go to the hotel to go back to my room and he runs from behind the podium he was at to stop me as if I didn't belong there and as the elevator door was closing I could hear him ask Sandy (receptionist ) who I was when she tells him I'm a resident. Are you not allowed to stay here if you are black ????

The location is definitely wonderful - central, you can walk to a lot of areas in Manhattan, Central Park, 5th avenue. The Empire State is 30 min walk away. Our room was on the 31st floor and the view was stunning!

There were some small hygiene issues here and there. A toilet smell was coming out of the pipes, which made it quite unpleasant. A dust snow fell from the top of the wardrobe when we accidentally closed the door fast and it created wind. The bathroom ceiling was leaking - there was a sound of water dripping from the ceiling into the bathtub one of the nights. Otherwise, I have to say the room was serviced every day, the bed was made and everything organised.

Location if you are working on 50street and above Small hotel, easy to go around Quiet street, quiet rooms, exceptional for NYC Spacious rooms (exceptional as well)

Breakfast is not included and is provided by a separate company (I didn't have any but mentioning for the ones keen on breakfast)

Proximity

very nice staff, nice lobby, nice rooms

Room and location very good.

The paper cups in the room, they leaked every time we made a cup of tea. We had to buy 2 cups for the duration of the trip.

location and cleanliness

nothing

Beautiful room, good size, spotlessly clean. Prime location, block and half away from both Lexington Subway station, and 51st. St. Station for the green no 6 line. Nice food hall with large selection of restaurants, at the Hugh building on Lexington Ave. At 53rd. St. Best service.

Nothing, the hotel is perfect

Room was perfect, great bathroom, staff welcoming, position was excellent 2 streets from 5th Ave in a safe environment and central to all attractions. Also had a lovely eating and drinks bar. Dog friendly too

Perfect location to explore Manhattan. Excellent views and the room is spacious