Location is good - short distance walk from the beach

The breakfast location - this area is not kept as the rest of the hotel. Maintenance and eye for detail is required.

The hotel room was very spacious, the staff very friendly, you get some perks not mentioned & a gift bag upon arrival. Breakfast was decent. Small pool never saw anyone there. Good location.

A bit of a distance I’m use to just crossing the street to the beach.

Great location

I wish the staff was more friendly and welcoming. The breakfast was disappointing, canned pineapple, coffee was bitter. The elevators are super slow. Our room was a good size but the bathroom had faint smell of urine.

部屋は綺麗に清掃されていた。

朝食が場所、内容共に酷い。

Propreté et confort

Pas de pharmacie suite à une coupure du doigt

The room was dated but clean and comfortable, with a very small balcony. Staff were friendly. In the evening there is good take-away food from a selection of food trucks in the side street - Thai, Korean, Mexican, etc, that was easy and convenient after being out all day.

The breakfast buffet was poor, it was on level 3, at the outside pool area. We were quite shocked at how minimal the food was was and the disorganized system. The pool itself was clean but had the bare basics for furniture and no plants or greenery whatsoever. Not a welcoming place for breakfast. There is an additional $US 41/ day charged by the hotel for the use of beach towels, beach chairs etc . It does include an appetiser at the bar (not sampled by us) and $5 /day towards purchase of a snack This charge should be made clear at the time of booking.

Breakfast was great with a lot of variety. Loved the pineapple!❤️

the location

expensive parking

location

sewer smell

Friendly helpful staff

Temperature of the room. Warm

Room service was great and reception staff were very helpful

I have allergies and the breakfast was very very poor with options for me. For what I paid, I expected more variety of food.

Good

Good

friendly staff, location, food. The lady that cleaned our room did an excellent job and she was very nice, I forgot to ask her name but we stayed on the 10th floor

we enjoyed our stay very much.

central Location

check in was not good couldn’t get hit chips for 30min because they only had one fryer which was getting used to cook chicken cost of car parking $55 very expensive

Mainly it’s location is excellent and the hotel in general is very clean.

the staff is not that friendly. We missed the pancakes for breakfast.

Everything it was a great stay and definitely would go back

Nothing sticks out

Comfortable bed. Decent free breakfast. Complimentary beach chairs and towels. 2 blocks from beach.

Hotel is old and tired. Rooms are dark (mountain side) and bathrooms are worn out. 2 bank elevator next to check in is overwhelmed and takes forever. Everybody complained about it. We expected a nicer place for the price paid.

close to the beach.

pigeons on the breakfast. 2-times maintenances within 2 weeks stay. onetime no air condition, onetime no water.

location and staff!

breakfast was cold and tasteless.

The beds were comfortable and the hotel was close to the beach. The Valet staff were excellent as were the general staff in the foyer.

Resort fee - paid a lot for facilities I didn’t need or want. Parking very expensive but on par with other hotels. Breakfast area plagued with birds in the morning not very hygienic. Upgraded to a sea view and yes we could see the sea but it was not a great view. Lifts were not the quickest.

The location was perfect, close to Beach and Shops. The room was very spacious and the bed so comfortable Breakfast was plentiful

We were happy with our stay

I liked the room's layout. The staff were very helpful.

The room and amenities were sufficient for the stay.

location,breakfast, friendly staff

slow elevators

We have been staying at this hotel for years now because it is at the quiet end of Waikiki. Also, up until this year, we were always able to get a late checkout (for a fee). Also liked that breakfast was included, even though it wasn't anything special except for the pineapple.

Over the years, we have always found the staff to be very pleasant staff. This year, our room attendants were also really nice, but the front desk staff was not especially friendly nor helpful, and seemed a bit bored. Also, the new procedure for beach towels was cumbersome, especially when there was a lineup at the front desk.