The view of Diamond Head from our room was spectacular. The location was also great as it allowed us to be close to Waikiki without being right in the thick of all the activity.

Elevators can be a little pain to get up and down as they fill up quickly and there aren't enough stairs to get to the lower floors that house the open-to-public restaurant.

The "Deck" restaurant has great food. The staff is super nice and helpful. The views are the best. The location is great. Valet parking worked fine and was quick. They have good coffee at the coffee shop. They even send postcards when we asked if we can just drop them instead of going to the post office, because we didn't have much time left before the returning flight so that was very helpful.

It might be a bit loud in the evening because of the location. Folks from the parking place called me twice when I was at the airport if I didn't see some extra keys in the car, because they had issues with locating some car keys, I really hope they've found the keys somewhere because they are nice folks. On other hand one of the important things about valet parking is that you assume folks won't lose the keys to the car you came with... also because I wasn't paying too much attention to the keys for the rental car, I couldn't be sure if there were some extra car keys left in the car...

Location and bar

Location and bar

Excellent room and view of the beach. Only downside was no microwave in room.

N/A

Location, availabiity of transportation

The "studio" I was assigned was so small i kept bumping into things.

The location was great. The staff were all very helpful and friendly. Our room was great!

Nothing

Great location, we walked to nearby restaurants for all our meals and enjoyed the shopping.

The shower in our room overflowed water onto the bathroom floor but it was manageable with towels on the floor.

Next to zoo, so greenery and not concrete!

Not so high up

We were on the 7th floor with a balcony looking towards the zoo which was nice. A very short walk to the beach and the hotel kindly give you beach towels and beach chairs.

There was a damp patch in our room by the side of the bed, the hotel were going to move us but we were due to fly out the following day. They arranged a heater to dry the carpet and would have to look into the reason for the damp patch.

Had a coffee from the lobby cafe - was very good.

We unfortunately heard the garbage trucks do their rounds all night long when we were exhausted. This is not the hotels fault but it really did suck.

The location was key to me and my family.Awesome restaurant and Bar 👍🏝️

Nothing

Das grosse Zimmer mit Balkon auf den Park und das Meer - im Hintergrund Diamond Head - ist schlicht nicht zu toppen. Das Bett war sehr bequem und das Zimmer überraschend gross und ruhig.

Die Bar und das Restaurant war uns zu wenig "open". Für beides musste man einen Platz zugewiesen werden. Wir gingen in offenere Bars in der Nähe

Great location with friendly staff

nothing

Great service, nice restaurant, family oriented. Excellent location. I liked the amenities like water bottle, beach chairs and towels.

Only room size was a bit smaller than I expected.

Ubicación y comodidades

Habitación pequeña

Everything. Exceptionally clean and secure facility. Staff went out of their way to help with accommodations. We chose a "Diamondhead view" junior suite and were not disappointed.

Now this is getting picky but the room had enough space for a small loveseat couch in addition to the table and chairs for two. The menu at the "Deck" restaurant could have a few more options. And finally, there could be a bit more "cover" by the pool. The sun is very strong ya know.

The location and view were great. Best location in Waikiki. Nice pool and bar.

the elevator takes too long and is always busy.

Location

Older. Room small.

Great bar and location.

When my son tried to check in, even with the confirmation and same last name, they would not allow him to do so because I forget to indicate while booking that he was the primary guest. Even after speaking with them on the phone, they insisted I get back to my computer and add the guest name. Not a fun way to start.

Location

Slow elevator

The hotel location is close to the beach, where can see sunset perfectly. We can rent towels, beach chairs, and many other stuff from the hotel.

Nothing

Great location to the beach and downtown. Good on site resturant. Pool was nice with beautiful view! Room was good size, bed was comfortable, lots of plugs/outlets! Nice little balcony

My room was on the 3rd floor, right outside the elevators/resturant...room 306...good location, but LOUD!

The staff was excellent, especially the maintenence crew and bell clerks. Their enforcement of quiet hours in public areas needs to be more robust (see following dislike comments.) The panoramic view of Diamond Head, Kapiolani Park, the Honolulu Zoo and the partial ocean view cannot be beat. Large renovated rooms with conveniently placed outlets a definite plus for this hotel!

I was on a lower floor above the pool deck. Other hotel guests were on the pool deck talking, laughing and having loud responses to each other late into the night; the only night I was staying, and had an early wake-up the next morning. I had to ask the staff twice to end the noise as I am also a light sleeper. The first time the desk clerk said she would send security (about 10:30 p.m.) The second time I went down to the front desk personally at 11:30p.m.; the desk clerk told me she would ask the manager to deal with the situation. The noisy talkers left the deck about 10 minutes later.