Clean

It was perfect

The steps

The pools

Nice

Fitness center had multiple down or broken machines. Timely certified Inspections, repair or PM not done to the standards of this resort.

Espectacular el hotel, vistas y lugar!

Pocos lugares de estacionamiento y los cuartos ya se ven viejos

Excelente la habitación y todas las instalaciones, súper limpio , se encuentra completamente renovado

Todo muy bien

The staff was wonderful, very friendly, and available all the time.

It is a bit tricky without a car, but it is still doable.

This was a follow up trip from our stay at this facility from last May. Last year everything was excellent. This year I brought other family members with me and rented to 1 bedroom villas. Our room was supposed to be a room with great location. We were at the back of the resort overlooking woods and swamp. The second room was in an adjacent building but had the same view. Our room had an antiquated shower stall that looks like it was under repair, but not finished. The second room had a walk in shower that was more up to date. Staff before check in was not very helpful. After the check-in all went well.

The registration desk agent. The agent kept insisting that the confirmation number that I had was incorrect. She was looking for a confirmation number that began with an "8". I told her the booking was with Booking.com and would not have such a number. She was polite but relentless. She said to leave and come back when you find that missing confirmation number. I was really upset. Finally, I decided to go back and seek out a different agent. He was very helpful and the 2nd registration was complete. I also did not like the cheezy outdated shower stall for the price I had paid for both units

מקום מושלם, פסטורלי, שקט, נעים, ממש להיות בתוך גלויה

מנקים יום כן יום לא, אין ידית במקלחת רק דוש

We were allowed to check out at noon

No face or hand towels in the room, empty body wash container, moldy smell upon entering the room

Pool and grounds very pretty

Na

The grounds were absolutely beautiful and the lay out was incredibly efficient for me and my kids. We had breakfast every morning by the lake and spent our days swimming in the pools.

The location was Close to Disney

Na

Las instalaciones son muy buenas. Está muy bien ubicado. Es la cuarta vez que visito el hotel. Siempre lo hemos disfrutado.

Estaba muy lleno y no habían espacios de estacionamiento. La limpieza de las habitaciones la hacen cada dos días. Es difícil obtener servicio a la habitación. Llamamos por toallas durante horas y solo conseguimos toallas al día siguiente.

The staff was friendly and quick for resolving some of our issues.

It was earlier arranged by our family to locate the rooms next to each other and the staff agreed to do so but when we checked in we were put in a building several building away. The first night our door wouldn't close correctly and maintenance had to be called. The next night the toilet made a strange noise in the night and the next morning there was bubbles and water all over the bathroom floor and bubbles in the toilet. So water with the bubbles appeared to come from the toilet and was all over the bathroom floor. We called maintenance again and they stated they would work on it and communicate what the issue was back, they seemingly fixed the issue but never communicated. The parking is incredibly difficult. People park everywhere and there still isn't enough parking. The first night we had to park half a mile away from our room.

The unit, property and facilities are well maintained. It seems our room was recently renovated. Bed was comfortable as were pillows. Several pool options were nice. My spouse enjoyed the 9-hole golf course.

We asked for a quiet unit. We were placed in a unit and building that was under construction and were not informed prior to booking NOR when we checked in. There was scaffolding on our unit’s patio so it was unusable. At one point workers came on to our patio and moved the furniture while we were in the room which is creepy. Every morning loud construction noise at our unit so we couldn’t open patio door. It’s one thing to have construction but we were quite upset that we were not even asked or informed during check-in. Being Midwesterners escaping the cold, having a usable patio is so important to our enjoyment of a resort trip. The noise was such that we felt we had to leave our room all day.

The apartment itself

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Habitación, piscinas, personal

Falta de buffet para el desayuno. Muy oscuro y deprimente The Grill. Ruidos de carros de golf muy temprano, 7 am.

Apenas campo de golf e localização

Péssimo check in. Já havia pago toda estadia, chegando lá me cobraram mais 1050, para devolverem tive que chamar a gerente. Não tem camareira todos os dias. Péssimos funcionários. Hotel uma porcaria

Everything. It was clean and amazingly maintained. The facilities were wonderful. It was gated so it was very safe.

There was nothing to dislike

Terrível.

Nem coberta para a segunda cama tinha. O serviço é um desastre.

Camas confortáveis e linda vista do quarto.

Péssimo atendimento, não tem serviço de limpeza e arrumação diária, ficamos 4 dias e os quartos só foram arrumados e limpos um dia. Uma vergonha para os padrões Marriott.

La ubicación y la limpieza

No era tan bonito como pensé

The grounds were beautiful.

The two room suite that we got was in a building f that was undergoing maintenance and repairs and it was loud. The rooms smelled musty and the couches and the carpet in the rooms were stained and old definitely need upgrading. Sales people at the resort called me so many times to attend a presentation for time share for a dollar value gift card. I finally decided to go, when. I arrived they told me that my wife had to be there in order for me to receive the gift card, but baby was sleeping and my wife couldn’t come. I would not stay there again.

perfect

cleaning not as mention every other day it was missed

El sitio es bonito y tiene instalaciones atractivas. Cierto que hay mucha gente, como nosotros que, cuando viajamos tan lejos de casa, el hotel lo utilizamos para dormir y poco más puesto que lo que nos interesa es conocer la ciudad. No puedo hablar de las instalaciones ni servicios en este sentido.

No nos gustó que nos diesen una habitación adaptada a personas con movilidad reducida porque cuenta con mucho menos espacio para colocar cosas y, no necesitándolo, no es cómodo. No nos gustó que no tuviésemos sábanas para el sofá donde iba a dormir la niña. No nos gustó que tuviésemos que acabar yendo a buscarlas personalmente porque nadie las traía y ya era tarde. Luego pasamos 10 días sin que nadie limpiase la habitación ni cambiase las sábanas (q, de hecho, estaban con manchas cuando llegamos). En esos días, reclamamos repetidamente toallas: solo había dos toallas de baño para tres personas que estabamos en la habitación. Ni toalla de manos ni nada. Después de reclamar varias veces, ya por fin, nos dan servicio en el día 11 de estancia allí, reconociendo que teníamos dos servicios de limpieza al menos. No volvieron a limpiar el resto de la estancia.

Nos encantó el complejo en su totalidad y la habitación muy cómoda con una vista espectacular al lago.

The room was spacious and comfortable

Cleaning of the room only once during the 4 day stay.

Liked the layouts of the unit, the furniture and location

N/A

From the moment you arrive the property is beautiful. The front desk staff was the friendliest I have ever encountered, the coffee shop staff and cleaning staff I interacted with were all the most kind people. I couldn’t have asked for a better experience. I only stayed one night but I will be back to stay a whole week there was so much to see and do just on the property.

Nothing.

Sport und Freizeit und Poolbereich.

War soweit alles gut.