Location, price and room condition.

Need to sell beer for guests arrived after 9:00PM.

cleanliness, next to the airport, close to restaurants, complementary breakfast, friendly staff, comfortable room (especially the bed)

I was there for 10 days and somehow I got deleted from the housekeeping schedule for the last 4 days I was there. My room was to be cleaned every other day and 2 cleaning cycles were missed. This caused me to have to request toilet paper the first time & the second time I ran out, I just used tissues since was only going to be there one more night. And, the small trash/recycling bins would overflow so I had to make trips to the lobby trash can. I kept putting my dirty towels, wash cloths & hand towels on the floor anticipating my housekeeping day, only to find them still there & my room untouched upon my return in the evening. The first time it happened, I told the front desk at about noon and someone showed up at 5 PM, as I was leaving for dinner. she replaced bathroom linens & tidied up but did not replace my sheets. After that I just gave up trying, because I didn’t want to explain again. I think it was due to short staffing, so I didn’t want to press too hard, and overall it was a pleasant experience.

Beds are very comfortable

Check in was very long waiting time

The location is easy for airport access with the free airport shuttle sealed the deal.

very noisy - the property was busy and kept me awake

Please hurry up the lobby renovation. I’m handicapped And going though the back entrance through double doors is tough with a wheelchair.

everything was great we stayed one night, and it was just what we were looking for.

CHECK IN WAS GREAT. BREAKFAST WAS GENEROUS. POOL WAS REFRESHING. STAFF WAS FRIENDLY.

I DIDNT LIKE BEING IN THE END ROOM BY THE ENTRANCE/EXIT DOOR. IT WAS LOUD AT NIGHT.

proximity to airport, staff

moldy/musty room. did not seem clean. lightswitch connections were loose and sometimes did not work (eg light would not turn on or flicker on/off).

very accommodating and helpful.

nothing

Good choices for breakfast.

The location was ok

The elevator was out of order, I was in a lot of pain because I did training for my job, I tried telling them the third floor was just not acceptable and they told me they had no other units that was more convenient for me. If they knew they only had 3rd floor rooms available, a discount would have been nice, but that was not offered.

Limited items

Omelets were cold