The location was great, especially since it was within walking distance of various eateries, a market, and Chase Field; the reason we visited. They have valet, which you are able to leave your vehicle at even after you check out. It was so very clean, well maintained, the staff were kind and helpful. All in all, such a great place to stay for the weekend.

Great location, very clean and friendly staff

Larger pool would be nice and longer restaurant hours

It was all under construction. Getting to the hotel was a nightmare

Rooms are nice

It was very nice and comfortable until we had an encounter with a homeless gentleman in the lobby and outside at valet.

The homeless gentleman they was in the lobby as we were checking out and outside at the valet

city view so clean

walkability, location, secure elevator, views, staff, bar drinks and food. valet was awesome!

everything was great!

everybody was so nice and accommodating. The food was good. The drinks were good. The patio on the lower level as well as the rooftop. Pool were fantastic. I love that you had relatively cold water available while lounging by the pool.

I have no complaints

The location was great for walking to restaurants and Chase Field

Customer service was top tier from my arrival until my departure. The food in the restaurant was tasty and cooked to perfection. I got an unexpected room upgrade and food & drink credit! If you’re in phoenix you must stay here!

NA

Location location location we were on the 17th floor corner suite The view was absolutely magnificent sunlight and at night time the room was clean very nice large room the whole experience was great!

If I had to pick something I didn't like it would be the size of the swimming pool but other than that everything was awesome!

The room is very confortable, big and clean. The hotel is well located next to the convention center.

We had a very late checkin (3:30 am) because the flight was terribly delayed and we had to wait more than 25min to get the room because the manager couldn’t been reached while it is supposed to be a 24 hours reception.

The staff could not have been nicer. From check in to check out every staff member I interacted with was incredibly kind and helpful.

Hotels really need to stop with the resort fee/urban fee. If you want to charge for amenities like the pool or fitness center then just add it into your price for the room. It’s honestly ridiculous at this point. My room was dark. There needs to better lighting. I enjoyed the roominess of my room, but some of the furniture looked a bit worn. My room hadn’t been used in a awhile because dust settled on things like toiletry bottles and other surfaces. Rain shower heads look cute, but don’t work for a segment of the population who don’t or can’t wash their hair everyday. The handheld shower head wasn’t sturdy to use as a primary shower because it’s not meant to be a main shower head. I had no extra blanket, which why would I need an extra blanket in Phoenix, it was winter and nights were going down in the 50s. Lastly, the walls are thin. I live in a city and I understand that a certain amount of noise is expected. So, at 3am when I was woken up by a loud party in a suite next to my room, I calmly called the front desk. They sent security (I could hear them knock) and the music died down, but I could still hear the conversations and the music that was playing. The property did its due diligence and the people next door complied. So, my observation is on how thin the walls are and it’s nothing they can do at this point, the building is built, so just hope you have quiet neighbors. Overall, this place is nice, but I don’t think it’s $300 per night nice.