Bed was comfortable & for the most part clean

Check in was at 3 , we got there at 5 pm and our room still wasn’t ready . Our room didn’t become available until 630 . We had a game to attend at 640 so it made us late for our prior arrangements . The supervisor didn’t want to give us any money back only gave us a complimentary card to use for free drink and meal . He said we could check out later as well but that wasn’t something we could do .

Location was goog

The food was very bland Need more seasoning and more variety of food to choose from

Front desk clerk was very friendly and apologetic.

Picture on website was NOT actual room. False advertising. Requested refund and paid $40 more to stay somewhere else.. Extremely disappointed.

Location

Hard to adjust room thermostat

I booked this hotel for a convention held at the Sharonville Convention Center, and was pleasantly surprised. The room was fantastic and had comfortable beds, a spacious bathroom, plenty of towels, a variety of shapeable pillows, clean facilities, and curtains that did a great job in blocking out light. It had a surprisingly decent hot breakfast with eggs, bacon, sausage, and pancakes. Great dining area, too. The staff were friendly and helped me extend my stay when I realized I only booked two nights instead of three. The lobby was decent. The wifi was good enough, and I had no hassle in connecting to it. The price is reasonable.

I'm the kind of person who can always find something to nitpick. Honestly, I struggle to think of a single thing to complain about. The area around the hotel is a little rough, but I picked this hotel for the purpose of not having to leave the convention center. Even beside that, it's not a terrible location. There's plenty of restaurants just around the corner.

I'll most definitely come back next year

Nothing

Location was kinda industrial, not much dinning options.

Loud cars reving their engine and squealing tires.in parking lot late at night . I believe it was a bunch of rich kids there for a wedding

The staf was helpful and the check in process was easy and fast.

The breakfast was not that interesting and was not worth waking up for. Very short menu when it comes to their breakfast unfortunately.