The Staff

It is not a 5 star hotel, it’s way overpriced, rooms are small, bathroom fixtures did not work, the view was terrible, the rooftop restaurant was small and hot. There was only valet parking and no ice in rooms.

Cool

Amazing service- complementary champagne, car service within 2 miles of hotel. Friendly staff- welcoming and caters to your every need

I can not say one bad thing. Great experience

Ice available on the floor

Excellent welcoming staff. Beautiful facilities and guest room. Enjoyed the rooftop pool and complimentary champagne and daily cocktail.

overall location and friendly atmosphere

shower

First, I want to mention Jack, who helped us upon check-in and check-out. We appreciated what a hard worker Jack was and that he wanted us to be pleased with his service and the hotel. There was another young man who helped us with luggage upon check out and he was really nice and accommodating as well. In addition, the young man who assisted us at check-in was very informative about the hotel and the amenities it offered and was very friendly. I also loved the design of the hotel and the accommodations. The bed and bed linens were extremely comfortable and the hotel is located in a great spot! The coffee and food from The Emporium was very good as well but I thought the prices were too high. Overall, I was happy with the hotel and the service we received and would stay there again.

I felt like the room could have been cleaner. There were stains on the ottoman, the carpet and the bathroom door and walls could have used a deep cleaning. It felt as if people are moved in and out very quickly with not enough time to do a thorough cleaning between guests. For such a nice, luxury hotel, I feel that the room should be spotless.

The location was perfect. The staff was very friendly and helpful.

The rooftop pool was Amazing except it was dirty. The tiles on the pool were filthy.

It was beautifully and in walking directions to everything.

Pool was a little small

decor was beautiful! rooms very comfortable and loved the beds/ sheets. Roof top deck was nice for a drink early evening. Great store for shopping.

$50/ night to park your car. Plenty of street parting for a $1/ hr 8am-8pm

Everything

We couldn’t stay longer

Everything

I like my room, location, and beautiful ambiance in lobby and roof top terrace , pool

beautiful and clean ~ everything was classy

nothing

Breakfast was excellent. Location close to everything. Staff was very friendly and helpful. Can not say enough about how amazing this hotel is.

Room, location, staff

Services started later in the morning.

cleanliness and location

the billing. they really screwed it up