The hotel is clean, spacious, with an incredible view from the balcony to relax on, and a fabulous freshly cooked breakfast. However, what sets it apart was the genuine hospitality shown by staff, both before arriving and once there. I was the only person staying at the hotel my first night, and was made to feel very welcome by all. Beyene the manager had been incredible helpful prior to arriving, answering my many questions about both the local situation and organising airport pickup, tour guide for the churches, a coffee making ceremony for me, which all went as planned, as well as other things I was interested once I had arrived. Also my luggage didn’t arrive on my flight, however Beyene followed up for me with local airline staff, and kept me updated, which was greatly appreciated, as it arrived the next day All the staff were very friendly, and it also had the benefit of a gift shop on site, which was great when time was short. My guide for the churches Tadessa,was incredibly knowledgeable and answered all my questions, knew the best photo spots, when i explored for a day with him, being literally the only tourist, which was very special. Lalibela doesn’t have many tourists at the moment, following the impacts of Covid and previous conflicts, which makes it special when visiting the churches with locals only. However, they need the tourism, it felt very safe at all times, and Top Twelve Hotel was a great choice.

Beautiful hotel, well maintained. Spectacular views from the room balcony. Lovely fresh breakfast.

Room view to the valley

Owner's trying to sell his hotel shop items for expensive prices.

Beautiful room with an amazing view

Poor shower, poor WiFi and we got sick from the cooked vegetables

Staff was very friendly and helpful, food was tasty and view from terrace stunning!

At the souvenir shop my dad was asked to trade in his iphone and staff asked us multiple times to pay in dollars which we didn't bring, so that became a bit annoying

amazing views

Great location looking out over the valley. very friendly and helpful staff

all good

Owner and staff were very hospitable, kind and accommodating. They organized a wonderful tour for us. I would stay there again. Highly recommended.