Excellent breakfast

Small bed

central to the city with parking . comfortable bed, tea and coffee free all day in bar area. friendly staff.

it needs a little TLC . shower door didn’t close, therefore the floor flooded when showered, grout going black as no extractor fan. . says it’s eco friendly but we had paper cups and no recycling bins .

excellent all round. extremely friendly staff. very clean. had everything you need and food was great too

nothing

location is central to all the shops and restaurants. only a short 10 minute walk to the famous rainbow street. free tea and coffee in the bar area all day which is handy after a busy day exploring. easy pickup for tours and taxis. rooms very comfortable. I got a free bottle of Prosecco for my birthday which was a lovely touch.

I honestly don’t have anything negative to say about this hotel.

I simply don't understand why people rate this hotel with a 9+. The location is not super central and there is a lot of construction around the hotel. In my opinion the rooms are pretty outdated and the restaurant/bar doesn't have a very welcome feel. Neither did the staff btw. And the room was ridiculously expensive for the value. Wouldn't stay here next time in Reykjavik.

great location and awesome staff. The decor and ethos were lovely.

The room was very small and basic. The bathroom wasn’t great. room was very hot. breakfast was lovely, but very expensive.

When we arrived to check in, the receptionist gave us the impression that we were bothering him. He just handed us the key and gave us the room number. He did not accompany us to our room nor did he introduce the hotel. He was simply nonchalant. It gave us a bad impression right away, even though we had just arrived. We wondered if he had just handed in his notice. Anytime we walked past the reception desk we had no greeting and no smile. We even wondered if it was cultural since the cleaning ladies did the same. It was pretty awkward. About the bathroom: there is no real door between the room and the bathroom so there is no privacy. The shower seal was not reliable so we found ourselves flooded every time we showered. The device to adjust the temperature was broken. We had sewer odors almost daily (if there had been a door the smell would not have been in the whole room). The cleaning ladies' service was also disappointing. Dirty glasses forgotten every other day. The bed sometimes was half made; there are 4 pillows and yet 3 are on the bed while one was left on the floor? Another day it was my jacket that was thrown on the floor to make the bed... The least they could have done would have been to put it back on a piece of furniture before leaving.. Moreover, we did not have a 'do not disturb' card so the cleaning ladies would knock on the door to know if they could come in... Convenient. As for the restaurant part, I keep a bitter memory of the service. We also witnessed the receptionist happily rush to the staff room with the waitress to gossip about some customers who clearly seemed to be a pain in the neck... Not so professional but at least he was smiling this time! Also, we expected to have breakfast included at this price, it was not the case. However, I discovered during our stay that hot drinks were available free of charge at all times - I might have known this earlier if the receptionist had been willing to do his job...

I love the location and the decor. The water views are amazing.

everything

nothing

Welcoming staff!! Facilities where fab! Room was lovely! The lobby area was lovey and tea/coffee readily available! Beautiful Hotel!

Lovely atmosphere with beautiful decor and staff that could not have been more friendly and helpful. We were ‘stuck’ there as Iceland basically shut down due to the weather and I can’t imagine a better place to have been stranded. Lovely breakfast, great bar, delicious menu, and a variety of snuggly places to go and hang out and chat with others.

A cherry on the cake would have been having a cosy log burner in the lounge area… but that’s not sustainable, and they do ecological exceptionally well (with organic produce and their own line of toiletries) so probably not really a negative.

rooms were good size, bathrooms were lush. complimentary toiletries were very welcome!

nothing

Good location, easy walk down into the city. Easy parking outside the hotel. Free tea and coffee 24/7 was a nice touch. Comfortable bed.

Breakfast seemed slightly expensive (3500 ISK each), but it was nice food

The friendly, helpful and welcoming staff

Nothing

Excellent location Great staff Nice bar and good food

Room slightly cooler than expected TV didnt work properly

We had an excellent 4 night stay at Eyja Guldsmeden Hotel. The room was small but very comfortable with everything we needed including supplied toiletries. The hotel lobby is a nicely decorated, relaxing space with tea, coffee and bottles for tap water available free of charge to guests. There is also a bar in the lobby which did happy hour 4pm-7pm. There is free parking outside the door of the hotel which was great as like many others we had rented a car, meaning we didn’t need to worry about it overnight. Reykjavik centre is within walking distance (1km approx) of the hotel so the car wasn’t needed when we were going to the city centre. Finally, the staff were very friendly and helpful, and the hotel had a welcoming atmosphere.

Nothing!