Front desk staff extremely pleasant and helpful. Location was excellent. Breakfast staff mostly very pleasant, and the selection of food was excellent. Room's Art Deco decor was nice and bathroom was spacious and well designed.

no nice view and size of bedroom a bit small for price, and the TV was programmed in Spanish, which staff was unable to switch to English. Man at breakfast "welcome counter" very curt, and seemed resentful that we had appeared (within scheduled time).

Great location

Only one person at the front desk who was constantly busy. Always a line waiting to check in or check out. They wouldn’t answer the phone when you called.  Had to go out on the street to find a taxi because I couldn’t talk to anyone.

Fantastic location, very helpful staff and great breakfast selection

Rooms were small, noisy from nearby bars and too hot. Some basic toiletries were missing but staff kindly brought to the room

just a very elegant place

the first two nights the room I had was next to a bar that played loud music for the amount of money I paid each night and the noice and la k of sleep was not worth it then the staff said they are aware of the noise and that I should have said something - also the breakfast was delicious but I had a coupon for 20% for each day and they only gave it for one. in the end they put it on me - not very kind

Super friendly and helpful staff

Restaurant not open for two out of four nights we were there . However as there were many restaurants open around town that was not a problem.

Nice traditional hotel right in the middle of town. The hotel overlooks a square park area. Our room was very comfortable with a nice bed and bathroom. The rooms overlooked the terrace of bars on the adjacent street - I can imagine this may be noisy during warmer weather but was unused whilst we were there. We didn't drink or eat at the hotel, preferring to try out some of the local bars and restaurants. The staff at the hotel were excellent and informative and helped us arrange a Jeep safari to see the Northern Lights.

There is no parking at the hotel. There is street parking on the roads around the hotel but this can be busy - it looks us around 15 minutes to find a space on a Sunday morning. You also need to be careful of the parking regulations. We parked in a parking area but facing the wrong way down the street and got a fine on our first night !

location

fitness room and dinner booked out even tho we were guests

Property is in a good location around the corner from central city bus stop #3 (easy walking distance). Front desk staff were very helpful in answering questions about where to eat, booking sightseeing tours, arranging for airport transportation, etc. Breakfast was not included in my rate (excellent buffet breakfast was 4,100 ISK/day). There are several restaurants, bars and shopping within easy walking distance. There is a 24-hour convenience market within a block of the hotel and a famous street hot dog stand is two blocks away. Short walk to the infamous Phallological Museum and simple to catch a city bus to visit Fly Over Iceland and/or the whale tour. My room was on the smaller side, as I was traveling solo, but nicely furnished, quiet and comfortable.

I can't think of anything I'd improve upon for this property.