This place very comfort,quiet,fresh air from mountain,nature weather which cant find other places.luv this place will come again soon

Very cold ha ha ha

The staff and service were excellent.

The tiles covering the steps leading to the lodge are not non-slip. I had a very bad fall and banged my head because they were so slippery and wet with rain ( it rains everyday in kundashang ) The bathroom tiles are also very slippery. Especially when walking with the plastic slippers for guests. The rooms also smelt of cheap paint and varnish.

Excellent Quality breakfast buffer . Staffs are friendly and welcoming. Excellent location with great view of Mt Kinabalu

I am very surprise with all the good reviews on booking.com. The condition of the unit is very disappointing. Toilet is so dated that I think it's been there for decades. Cracked basin and moldy bathroom. No utensils provided in the kitchen. Broken modem so Wifi not working. I really hope all reviews reflect the reality and allow the user to make the right decision. I have attached photos for reference.

The satuation of room is cool.

When report to check in the receptionist told at 7 morning show the key tag at resturant for breakfast. But on the next day the receptionist said no breakfast. I have to pay RM50. As an old man the room has no toilet. I have to climb up staircase to toilet. Very sad.

Views of Mt Kinabalu Staff were very informative of surrounding area Walks nearby Peacefulness of the location Breakfast for kings

Rooms were old but very comfortable.

privacy, surounded by forest, it’s cold here

a bit far to find food

Nice cottage like in Europe style. Breakfast spread is good as well.rooms are clean and big.

Power trip on the first night when we arrived and it was raining heavily hence it is very cold without the heater working due to power trip.

Surprise with the Fireplace light up in the room, especially during Dec cold season.

Bathroom amenities and bed comfort need to improve.

Clean and nicely designed room

Room phone not functioning, asked for extra bed but didn't come on time, Bed too high

Amazing view, lots of hiking activities .

The original booking provided shared bathroom which could be made clearer in Booking.com. The resort was kind enough to allow upgrade.

we stayed at hilltop lodges , beds are clean but room and toilet are quite old , should upgrade

Cleaningness is priority

The location

NA

The room was excellent and non forgettable memories obtained during the stay. The Nepenthe Suite was really awesome and comfort. The surrounding environment keeps you in touch with lively green natures near to your heart. Really love to come back again in next trip. Must try this room.

Nothing. Everything is perfect.