Staff, facilities, room, food.

Nothing

Stunning period property

N/A

The staff were charming thoughtful and very approachable especially the receptionist and waiter in restaurant. Our room was beautiful wonderful view and incredibly comfortable bed. The restaurant meal was the best we've had in a British hotel. Usually french hotels lead the way in our book but this was as good. I am a member at another handpicked hotel and the leisure facilities were just as good. We had a very relaxing swim

The fact it was only a one night stay.

nice and clean

The overall look and ambiance of the hotel was just lovely. Staff were attentive from first meeting to when we were ready to leave. Nothing was too much trouble. The pool was great with ease of access and towels provided. The dining experience was sumptuous and each course was matched with wine/cocktail. Breakfast was freshly prepared and plentiful with again attentive staff.

The sauna was a little cooler than one would expect. Slight challenges in getting the dining experience on track due to kitchen issues but the waiter would come and make sure guests were aware of the wait.

Beautiful building and grounds - with interesting history. Very helpful staff - The girls in reception and Tim in the bar/restaurant

Few issues with the heating/cooling.. I would suggest that you include some instructions on how to operate the system ;)

Beautiful building, warm, cosy, fantastic facilities

Leaving

everything

Beautiful country estate

Room smelled a bit musty

A really lovely spell away for some quiet time. Very nice bar area - great for afternoon tea (tea leaves + side pot of hot water + tea strainer. Proper job: excellent). Very comfortable bed, so a good night's sleep. All very clean and tidy. We used the spa - swimming pool, sauna and steam room: lovely. Overall impression: very peaceful with lovely staff. Would stay again without hesitation.

We arrived quite late in the evening and after a short wait we were greeted at reception who booked us in quickly and showed us to our room. The room was spacious, well-appointed, and clean. Nice large bathroom, very comfortable bed. We arrived late for breakfast as we misread the times but the staff were very accommodating and attentive and made sure we had the full breakfast service, which was great as it was entirely our own fault we arrived late. We also had a later checkout time at no extra cost which was nice.

Absolutely no complaints.

wonderful spa and treatments, delicious afternoon tea and taster menu in the restaurant. relaxed bar and nothing too much trouble. comfy beds and spotlessly clean rooms.

nothing to dislike

The Spa was lovely, the food was lovely, as were all the staff, I ordered a cheese board on its own whilst sitting on the terrace, it took a little longer than expected to arrive, i made no complaint but the staff knew it was slow coming so it was not charged for, it transpired a trainee took the order, it was no problem and I would have happily paid for it but those moments demonstrate what the place is all about. Its a great place, do not hesitate to book. Valet parking, when I went to collect my keys after two days on checkout the staff knew which car was mine and who I was without introduction... is that good or bad, Ha !

Nothing, it was a superb stay.

The mattress was so comfortable, like sleeping on a cloud. Friendly, happy staff. Everyone said hello as they passed by, lovely atmosphere. Dinner was delicious. Lots of choice at breakfast.