Tudo

O ar condicionado estava a gelar pouco

Good location for designer shopping

Service on everything was very slow and poor. The house keepers don’t understand you and when cleaning the room they took my Tax back form and my sons new Hunter wellies, along with an expensive bikini bottoms. The hotel pool is poor and no one is ever in it because there is no where to relax and lay down round it.

Great location and beautiful hotel. Spa treatment was amazing and gym is nice too!

We arrived past the normal check in time and our rooms were still not ready. The staff didn’t seem too bothered about it, like it’s normal, which was weird in a 5-star hotel. The F&B outlets are horrible. We had breakfast at the Camelia restaurant every morning, it would be a joke even in a 3-star hotel. Service is incredibly slow, they forget about bringing you items that you order (don’t worry, they don’t forget about adding them to your bill!), restaurant was half empty most of the times and they say they are fully booked, come back in half an hour! Staff in this restaurant seems to hate their job and the customers. The bar is not much better either, they mixed up our orders and generally very slow and unorganized also.

enjoyed being outside in the courtyard excellent meal choice and the croissants are super tasty

location comfortable and relaxed atmosphere

Good Location and excellent service.

location was perfect, concierge team was really helpful. beautiful garden for lounging.

sheets quality. they were so rough and old.

quality and service

price of the room