Grand Hotel Zermatterhof

Grand Hotel Zermatterhof Hotel in Zermatt

About this hotel

Situated in Zermatt, this attractive hotel for $377 per night is a great choice for your next trip. First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt.

Amenities

Pool

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.35 miles

Grand Hotel Zermatterhof

4.5

Excellent(219 Reviews)

Hotel in Zermatt

5-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

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$$$$

About this hotel

Amenities

Pool

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.35 miles

Reviews

4.5/5.0

Excellent(219 Reviews)

100% verified reviews

10.0

Jul 2023

Exceptional

breakfast, room and location are a great plus. Their staff are very friendly and eager to help. I have never seen all senior staff of a hotel so dedicated to the success of the hotel by going above & beyond for customers. As for Sauna, they open from morning till 20:30 hours while competitor only starts from afternoon till 20:00 hours. The design of everything close to the pool makes it easier for customers to access compared to competitor. They have a nice car design to pick up customers. Although I did not get a horse ride from them, the horse carriage in blue is nicely designed with extra trailer for baggage. The front entrance of the hotel is grand and great marketing plus for people in Zermatt. They also have a nice outdoor patio for afternoon drinks.

Connection between mobilephone to TV to watch my movies. It seems that Covid Pandemic cause Outsource IT Partner manpower issues. The staffs in this hotel probably are struggling with a terrible IT outsourced partner.

8.0

Apr 2023

the original 5 star palace of zermatt

the location is perfect, the building is gorgeous inside and out, the swimming pool is a very good size for zermatt, my room was quiet, I particularly liked the attention and service of the staff in the ski room

the food was not up to the standard of the hotel, I was disappointed with the room service. some furniture and fittings in the room were really outdated, like the sofa which made a cringy noise every time I sat on it. last it is not the hotels fault but some guests kept slamming their doors which was disappointing and as apart from that the room was really well soundproofed.

10.0

Mar 2023

luxurious, clean, friendly

9.0

Mar 2023

we had a fantastic time.

location

10.0

Mar 2023

Exceptional

Great old style classy hotel Best location in central zermatt Great pool and spa

Swiss prices are insane!

1.0

Feb 2023

distressing and horrible , feeling totally violated of my rights as a customer and human being

location only .

staff were inept rude arrogant and very unprofessional in organising our requests and making us feel valued and welcome during our whole stay . There fore I requested at 8am yesterday an early checkout after problems with ski lessons by the concierge . then when I was went to check out there was no register of my request at 8am no empathy to my situation and was told there was nothing they could do about the last nights stay that I would be charged for as was pre paid . which is a lie as far as I am concerned . the manager looked me up and down like I shouldn’t be in the hotel anyway and did nothing to calm or help us in a time of total distress . all which I presume can be viewed by the reception camera . Such discrimination I have never experienced in a five star hotel

6.0

Feb 2023

Pleasant

breakfast location service

room pool

8.0

Jan 2023

great hotel but need some efforts to remain great

solid spa / good strong massage great food good location service was terrific - there was a person handling skis in the ski room, very handy and nice chap

bad bed - just not comfy low ceiling room outdated furniture

6.0

Jan 2023

Pleasant

smoking room was great

the overall service for the price was not too my standards

10.0

Dec 2022

We loved Zermatt and the Grand Hotel. What a magnificent place.

Beautiful, restaurant staff and housekeeping excellent! Spectacular breakfast.

The front desk is a disaster. I asked through booking.com the day before arrival, to add a person in one room. No one in reservation’s or the front desk bothered to check the message. They insisted I put that person in another room with someone who was running a fever, they could do nothing, it was my fault etc… it took over two hours to get the room we asked for. It was a really bad first impression. Then we were asked to leave early so they could do some maintenance in the room. Strike two. The final straw, the made a dinner reservation for the group, when we got to the restaurant they had no reservation. We called the hotel, they said they would call us right back, still waiting for that call. There are really nice, but what a mess.

7.0

Dec 2022

Good

location , breakfast

no ski resort atmosphere, very old fashioned

10.0

Nov 2022

If you can afford this or are celebrating anything, book this immediately!

Cannot fault our stay at Hotel Zermatterhof. Expensive but worth every penny. The staff allowed us to use the spa facilities right up to when we departed (after 4pm). Perfect for us to have a hike and then enjoy the spa and shower before our flight back!

Everything was amazing.

10.0

Nov 2022

One of the best hotels in the world.

Everything

Nothing

10.0

Oct 2022

best ever!

By far, the best hotel we have ever stayed in. from location, to service, to the restaurants and staff. it was all wonderful.

10.0

Oct 2022

A wonderful experience.

I loved the pre check in arrangements and the staff members were very friendly and helpful. the room was exceptionally clean.. the breakfast was delicious and fresh.

nothing

9.0

Sep 2022

This hotel is just perfect (no need to say more except that many others should copy them)

all staffs, central situation in Zermatt, quiet rooom, restaurants, bars ....

10.0

Aug 2022

I highly recomment this hotel to anyone with family who is travelling to Zermatt

Excellent !

10.0

Jul 2022

would not hesitate to recommend and will definitely rebook the next time we are in Zermatt.

room, location, view, breakfast,

indoor pool

7.0

Jul 2022

good location bad service

location

noisy very poor staff and service

10.0

Jul 2022

perfect stay

beautiful location and service

8.0

Apr 2022

I loved the feel of the place. The hotel is gorgeous. It screams luxury. Loved my stay

The way the staff took care of me, the location and the size of the room

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $377 per night. This rental is $0 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Grand Hotel Zermatterhof. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel Zermatterhof. Enjoy the water!

Is Grand Hotel Zermatterhof pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Grand Hotel Zermatterhof?

We found 13 amenities for this rental. This includes pool, pets allowed, kitchen / kitchenette, internet / wifi, and fireplace.

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4.5

Excellent(1,004 Reviews)

Grand Hotel Zermatterhof

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Grand Hotel Zermatterhof

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hotel Zermatterhof pet friendly?

What amenities are available at Grand Hotel Zermatterhof?

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