No internet axis at the rooms, even the mobile data signal was too weak

Location was suitable for finding easy ways. I could find nice restaurants. There were quite area, I love it.

I couldn't fixed my works because the hotel had not WiFi as promised, the staff did not feel that they are responsible for guests satisfaction. I explained that I need the wifi and they recommend to use lobby, really it was annoying. They were rude and I feel that they humiliated and act as racist against me. I didn't have such experience like this, for this reason I couldn't concentrate on my works and I lost lot's of possibilities. They knew that booked by booking.com and they noted that they won't refound however they knew that they didn't have active WiFi system and they cheated clients. I will not recommend my friends and connections in LinkedIn & other social media that they don't use booking.com service because you don't take responsibility for the services that you offer and just cover your mistakes with two lines of massage that "we informed facility about your problem". I'm absent for this humility act, one of my friends recommend to use the Turkish similar system because for similar problem they contacted immediately, they pay for taxi and completed the relocation with same cost because they feels that it was their responsibility to check the offered services. I think this is item that you don't care about it " customer happiness".

location, the hotel itself

terribly uncomfortable pillows, a little overpriced

Location was great, staff was very cooperative

Poor internet connectivity in some areas within the hotel, I had to change rooms to get a better connection

tree day we are staying but clean girl is not come

nice room, clean bathroom y good room service. If you search a good and simple hotel, this is for you

The bugs, but I think its a Berlin stuff

Very nice little room with super clear bathroom. Very quiet at the back of the building!

Internet was practically non-existent in the room...

Very clean sheets. A clean room, the most important thing for me.

Wall to wall carpets.

Simple comfortable hotel. Good price value and easy train access.

It's not really in my nature to give a bad review however on this occasion a few things were far from ideal. My room was on the fourth floor. Totally happy with that however the lift wasn't working so had to climb 90 stairs each time I went to my room. No lights on in the corridor of the floor my room was on. Had to use the torch on my mobile phone to guide me and see to put my key in the lock to open the door. Bed very very narrow. Shower horrendous to try to regulate to a suitable temperature. Freezing cold one minute then scalding hot the next. No issues with breakfast, cleanliness, staff or location.

Sorry what I didn't like is contained in above paragraph. You get what you pay for i suppose. However this was probably the worst value budget hotel I have stayed in on around a dozen visits to Berlin. The hotel could perhaps have informed me prior to arrival that the lift wasn't working and offered me a room on a lower floor. Fortunately I was fit enough to climb the stairs.

This Hotel is in good place Good personal Good breakfast

From the pictures it looks realy nice, I got room in th 4th floor: All furniters were old, my bet was making noises every time after I move. Olso there was some wierd smell in the room. No AC. I visited this place on summer, so there was very hard to fell a sleep. There is elevator, but he was not working, so not very good place for people who needs wheelchair. My friends were stayng in hotel 10minutes away and it was olso 3 star hotel. It was cheaper than this and had all had everything whats needed for 3 star hotel.

Breakfast OK.

Bathroom in room was quite narrow. No elevator

The location was good. The station is pretty close from where you can go everywhere. There some good restaurants nearby. The breakfast is average for me but my wife didn't like the taste much. Breakfast items weren't kept organized.

The room was not great. Its small. The worth should have been 40 euro. The breakfast was not satisfactory. The bathroom is disappointing. The shower had some problems with hot water. Sometimes it releases very hot otherwise it doesn't even release any warm water. The floor wasn't clean enough.

One major disadvantage - no elevator.