Did not enjoy people using mobile phones at breakfast speaking in loud voice. Did not think people at breakfast wearing baseball caps enhanced Ambassador image.That is more Burger bar standard.

Great location. Friendly staff. Clean room. Extra pillows would be nice. A nice note says to save energy and water, hang up your towels to reuse them. We did, but you still replaced them.

Clean hotel. Staff very friendly and helpful. Right in heart of prague. i'd easily stay here again.

This hotel has seen its good days long ago. It's dirty, used, things are broken, overpriced. Services rather average - only the people at breakfast were great and nice. Otherwise quite a shame. The hotel is definitely not five stars.

All was good.location is right in the center,close to everything. Hotel breakfast was good and had selctions.city view rooms are noisy till very early morning. I liked the hotel dispite of the noise.

The hotel was in an excellent location, but that's pretty much all that is good about it. It was very dated with staff that was non interested in doing their job (took forever for someone to see us at check in, the team at the breakfast room seemed to be running around but neither the empty tables were cleaned, nor the empty plates refilled). The room itself was ok. The closet was quite dusty inside (especially the door rail) and the safe didn't work at all.

The hotel was in an excellent location, but that's pretty much all that is good about it. It was very dated with staff that was non interested in doing their job (took forever for someone to see us at check in, the team at the breakfast room seemed to be running around but neither the empty tables were cleaned, nor the empty plates refilled). The room itself was ok. The closet was quite dusty inside (especially the door rail) and the safe didn't work at all.

Location is good but a little noisy

Nice stay

The property itself was in a really nice location and it was a nicely unkept and clean, however, on the night I was staying in particular, it was very loud. I’m not quite sure if it was construction or others but continued throughout the night.

The property itself was in a really nice location and it was a nicely unkept and clean, however, on the night I was staying in particular, it was very loud. I’m not quite sure if it was construction or others but continued throughout the night.

Classic European style (what I wanted), clean, superb location, very good staff. Accommodated late checkout. Will definitely stay here next time.

Classic European style (what I wanted), clean, superb location, very good staff. Accommodated late checkout. Will definitely stay here next time.

Excellent location. Great hotel. Great stay.

Excellent location. Great hotel. Great stay.

Great central location, but hotel and rooms are old and shows signs of it. The beds was very hard, and the springs pushed through, I woke up every night because one of the springs was pushing on my ribs so it hurt. The shower head was partly broken, so water ran out the side, and it not building pressure. The pictures of our rooms showed view of the square, yet our rooms only had windows to the back side. Wouldn't stay there again.

Great central location, but hotel and rooms are old and shows signs of it.The beds was very hard, and the springs pushed through, I woke up every night because one of the springs was pushing on my ribs so it hurt.The shower head was partly broken, so water ran out the side, and it not building pressure.The pictures of our rooms showed view of the square, yet our rooms only had windows to the back side.Wouldn't stay there again.

property was GREAT

It was a plesant stay with a Junior suite as room. The location is grat as its in the middle of the city. But its an old hotel and it looks used. Breakfast was all right but nothing fancy!

Service is good

Breakfast is not reach but rest is perfect Also, sometimea you may have to live with insects. Check the picture

Great location in the very city center, close to everything worth seeing. Good value for money although it might now live up to its 5 star status.

Friendly and accommodating staff! Great location for seeing everything Prague. The breakfasts were amazing also!!

Friendly and accommodating staff! Great location for seeing everything Prague. The breakfasts were amazing also!!

good hotel, in good location

Great location. Large rooms and accomodations for girlfriend, adult daughter, and myself.

The hotel was excellent The service was excellent especially the breakfast I would double check reservations if you prefer to have a shower rather than a bath

The hotel was excellent The service was excellent especially the breakfast I would double check reservations if you prefer to have a shower rather than a bath

We absolutely loved this hotel! The location cannot be beat and the all you can eat breakfast buffet was a perfect start to the adventurous days! The only thing we were not happy with was not knowing about the 25€/day parking fees. If we would have known, it wouldn’t have been such a big deal- but we are not one to like surprises. All in all, great location and great service!

Very conveniently located near a metro stop at the intersection of two lines, and on Wenceslas Square. The original Srnec black light theatre is right around the corner. The hotel is a little worn, but it is old so you get used to it if you can appreciate the grandeur of the hotel. No particular issues with the wifi in the room. Daily cleaning and restocking of rooms was usually fine, but could vary a bit from day to day. A piece of chocolate left on your pillow at night was a nice touch. Breakfast buffet was expansive, and service in the breakfast room was attentive. Room included a safe big enough to hold small laptops and other items of value. No iron or ironing board (but they'd do that or laundry for you for a fee). Must be pretty well soundproofed because I don't remember issues of hearing people in adjacent rooms. A comfortable place to come back to in the evening.

Centrally located hotel with a certain “old world” charm. Spacious and comfortable bedrooms. Friendly and helpful staff.

That was a good experience overall. However, first night we didn't get the room we ordered. Also, you have to walk a few steps to a pair of a very small elevators. Junior suite was pretty good, but no TV in the bedroom and not enough light in the bath. Location is amazing with the walking distance to almost every possible attraction. Overall it was a pretty good experience. Will recommend.