Perfect

Heat didn’t work in my room. When I tried to call the front desk (it was late evening) I just got a bunch of prompts. Upon checking out, I mentioned to the front desk and the most they offered me was “hey I’m sorry to hear that). I slept in the cold. Would never come back. Also, this hotel is nowhere near the lofty ratings it has. It’s kind of a dump. Nothing like the pics.

Since the first time we stayed at the Park Place Hotel (and we have stayed many times since then) this has been our hotel of choice in Traverse City. We love that it's an established hotel that has been updated just enough to make it a desirable destination. The rooms are clean, the staff is friendly and efficient, and there are lovely historical touches in the hotel's decor. Also, the Beacon Bar is a nice place to relax and enjoy the lights of Traverse City of an evening.

Nice hotel just the bed was uncomfortable. Both of us had bad backs after stay. Other than that hotel was clean and in great location.

Always a great stay at the park place.

I was annoyed that we were placed on a dog friends floor - and there were dogs barking and yipping late into the night. This should have been disclosed at the time of booking. Our room was not ready when we arrived 45 min AFTER check in time. We had to wait 45 more minutes.

Unfortunately we were so let down for our Christmas weekend away.. the whole time we were there our toilet was broken. They did not come to fix it after being told multiple times nor did they move us rooms. We had our room only cleaned ONE time after we had to ask for fresh towels. We were told it would be cleaned everyday. We saved and planned for this fun romantic weekend away and we were so disappointed. Upon check out I told the young gentlemen what happened with the toilet and our room never being cleaned. He gave us a $50 credit which to me was almost insulting but I didn’t expect anything to be honest after not having a toilet that worked. We will not recommend or stay at this hotel on our next trip. It was just so disappointing. The pool was very nice and the view from the hotel rooftop was nice but the drinks tasted terrible and were way too expensive. So so disappointing..

We had a great night's stay with a city view from the tower part of the hotel. Beautiful room, soft sheets, comfortable beds very clean bathroom! It was lovely to look at the lights during the night. The staff at check-in was fantastic, the staff we met in the hallways were very kind and polite. We did eat at Minerva's which was not that great. The staff was very good but the food was a bit sub-par especially for the price. My daughter ordered the salmon with mashed potatoes and broccoli-the broccoli was old, covered in brown spots, the mashed potatoes were so over-seasoned with garlic she couldn't eat them (did not think that was possible-we are garlic lovers) and the salmon was not cooked all the way. They seemed to be out of all vegetarian options so I had a salad that was mostly red onion and my husband's chicken quesadilla was supposed to be shredded chicken and it was cubed with large slices of tomato in it. Just sharing because we want them to be successful seems like a rough night for them. The pool was fantastic, clean, and fun with a great hot tub and area for the kids. The pool water was warm and not freezing-really great! The towels at the pool were incredibly scratchy-we decided maybe they were exfoliating towels:)

Only issue was the tub was SO slow to drain. When showering you ended up standibg in ankle deep water

Love the Park Place. Such a great location to Front Street shopping and dining. The staff is always very welcoming and helpful. I highly recommend.

The king suite could of been better for the price but other then that our stay was pleasant

I thought the staff was very pleasant, friendly, & fun. It’s an annual trip, so I’ll stay there again.

Just another Days Inn in downtown TC. Was not happy I chose this hotel... however not there fault. Wanted something on the water ... first picture on the website insinuated this... I shoukd have done my reserch. 700 dollars for the weekend with a parking lot view.

very clean

The Park Place Hotel is great. Unfortunately, this time the room could have used vacuuming. The carpet was dirty.

For the price I can't believe how dirty the room was. The bathroom had a dirty tub and counter, the carpet was old and felt unclean. The sheets/bedding was scratchy.

Bathroom shower should have a grab bar. Bathroom very small. Shower head outdated.

Great location for downtown TC.

From check in to check out everything was wonderful! Friendly staff, clean lobby, clean and quiet room. Most importantly, fantastic location!

Walking distance to shops and restaurants.

Good breakfast. Nice rooftop bar. Close to everything. Room was never clenaed properly. First time they took the tip I left out, left the bwds uade, removed the dirty towels, but didnt leave any fresh towels. This is not a cheap hotel. I expect more than that.

nice stay

Just what we expected

Wonderful hotel. Amazing location. Great staff

All good

It is dated. Needs a refresh. Good location.

Not sure if they were short staffed or not but I waited to be seated at the restaurant for breakfast but no one came for over 10 minutes. The next morning I went to the lobby for coffee and both carafs were empty. Sheets were pilled and pillows were lumpy. Housekeeping came in and pulled up the sheets and coverlet but didn’t really make the bed. They didn’t replenish the in room coffee bar. I love the location however and it is clean. The pool is wonderful!

Superb location, walking distance to downtown just a couple blocks! Great lobby, attached restaurant and bar (did not try), and atmosphere. Plenty of (non-covered) parking. Room was fine, large, but no soap, shampoo, etc. Our friends were missing some towels as well. Asked manager who apologized and said she would speak to staff. But still didn’t give us the stuff until I asked for a bar of soap. Nothing else was brought up. Odd layout, attached guest room had door next to closet. Walls not very thick. Bed was comfy, blackout curtains. No fan in bathroom. Would stay again depending on price and availability. But will bring my own soap, lol.

very expensive for a room that needs to be updated.

Dirty linens left in the floor hallways for 2 days. They were outside the doors when we checked in and weren’t ever cleaned up. Trashy and Gross.

I was not what I am used to when paying $600/night. Poor sound insulation from hallway, poor pillows, plastic cups. It might be OK for a Motel 6, but not at this price. But location is very good. Parking was good. Staff was very nice.

Great location for walking downtown. We stayed a Sunday over a Holiday Weekend and both restaurants in the hotel were closed which was dissapointing, especially because the main restaurant hours stated they should be open Our room was so hot.