Breakfast room and general ambience was excellent. The attentiveness and professionalism of the staff was exceptional.

The staff are all very welcoming, friendly and can't do enough to make you feel like you've arrived at your home away from home.. beds are very comfy, bar chairs comfy, beautiful building. We travelled with our dog.. she was treated like a princess! :-)

The spa is more sports related.. it feels like its used after people have had a heavy workout. The focus isn't the spa.. we didn't enjoy it too much...the hotel itself is much more relaxing!

The room was great and very comfy. And the staff were very friendly. Niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so I could sit outside in the evening. Very much looking forward to staying again.

Everything was perfect .

beautiful building very grand with amazing views. my massage abs facial with Calina was amazing. breakfast staff and reception staff were lovely.

I felt there could have been more information about the property and the staff at the bar were a bit rude. the hotel needs attention in the decor the pool area was run down and the staff were not very helpful in providing information considering we had never visited before we had to request towels ask where to go what we should do we were not allowed to sit in the spa lunch area even though we paid for treatments the cafe area was run down the pool was too. the room was boiling even with the radiator off.

This property not only met expectations but exceeded them!

Excellent customer service. Great property and the food was amazing! The afternoon tea was top notch.

Only thing that was annoying was that the spa/ swimming pool was not actually in the property, it was located next door in separate building.

The staff were all helpful, courteous and pleasant and made the stay more relaxing.

Treatments were all booked up

Amazing hotel. Staff was lovely and friendly. Food was exceptional. Christmas decorations were stunning. Spa- was amazing

Having to leave!

The hotel was gorgeous, really beautiful location

The spa facilities were dated

staff food and facilities

spa building being a separate building

The leisure facilities were very impressive. The room was wonderful and the building was stunning!

The bed was incredibly disappointing, the mattress felt like it was very old and the springs just gave way underneath us.

The breakfasts were as I expected I will say the full English could have been a bit hotter

Nothing

breakfast was good and ample to choose from, dinner was expensive

firstly were given a room with no view but the staff did their best to find another room which was excellent

lovely escape, close to airport

bathrooms are dated

beautiful hotel, staff were really welcoming and friendly and the service was brilliant. food was lovely and the room was very comfortable too. spa and treatments were really enjoyable

the room we stayed in was lovely and overlooked fields at the back which was perfect. however we did notice a slightly foul smell in the room at times which may have been from the ducts or from the drains. only blemish on a lovely stay.