Hotel Del Portal, Puebla

Hotel Del Portal, Puebla Hotel in Puebla

About this hotel

Nestled in Puebla, this lovely hotel for $43 per night is a great choice for your next vacation. Boasting a terrace, a restaurant as well as a bar, Hotel Del Portal, Puebla is set in the centre of Puebla, 6 km from Acropolis Puebla. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.

Amenities

Internet / Wifi

Smoking allowed

Balcony / Patio

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

8.33 miles

Ex-Hacienda de Chautla

26.01 miles

Ecoparque Metropolitano de Puebla

3.75 miles

Museo Amparo

0.21 miles

Hotel Del Portal, Puebla

3.9

Good(1,737 Reviews)

Hotel in Puebla

4-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, Balcony / Patio, TV and more

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About this hotel

Amenities

Internet / Wifi

Smoking allowed

Balcony / Patio

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

8.33 miles

Ex-Hacienda de Chautla

26.01 miles

Ecoparque Metropolitano de Puebla

3.75 miles

Museo Amparo

0.21 miles

Reviews

3.9/5.0

Good(1,737 Reviews)

100% verified reviews

7.0

Mar 2024

baja calidad esperaba más

muy buena ubicación

el personal el grosero, no es nada atento, nisiquiera nos indicaron la habitación, mi novio tuvo que buscarla, no cuentan con servicio al cuarto, las sábanas están rotas, muy muy mala calidad en sus blancos.

10.0

Feb 2024

Excelente atención

La ubicación y el trato de los empleados

Falta de estacionamiento propio del hotel

10.0

Jan 2024

Excelente!

Muy amables todos!

4.0

Jan 2024

lo unico bueno es la ubicación.

la ubicación

el personal, tienen muy mala comunicación, y que las habitaciones que me tocaron no se ven como las imagenes que vi en booking, los desayunos hay demasiado ruido con la musica en vivo que mas bien parece ruido.

6.0

Dec 2023

Regular

El lobbie del hotel es bonito y tiene elevador

El baño olía muy feo y no me quisieron facturar mi pago

5.0

Dec 2023

I will not stay at this hotel again due to the fact, that in my review has mentioned hotel staff is not friendly and roo

The one thing I do have to say the location of this hotel is perfect. Right across from the zocalo Central to everything, restaurants located right under the restaurant.

The staff was not very friendly in arrival, nor at check out. The hotel is very old which is part of the charm however, hotel room had roaches we had to move rooms in order to feel comfortable.

9.0

Aug 2023

Superb

Location & unique shape inside the hotel

We didn’t like first room, it was only one small window.

8.0

Jul 2023

I’ll go back! The workers were amazing and helpful

It was charming and right at historic center of the beautiful Tepoztlán

The room was too small and no AC but a noisy fan

10.0

Jul 2023

Very Colonial feel to it!

The property is literally around the corner from the Zócalo. I loved every single thing about the location. Our room did NOT have AC and it was a bit warm but thankfully it rained that evening so we got to sleep with the window open and get some fresh air. Staff was VERY friendly and helpful. The property definitely has a colonial feeling to it and its beautiful.

There was no AC but they did have a fan we were able to use so it helped a bit!

9.0

Jul 2023

Fantastic location, excellent value, clean and comfortable rooms!

The location and value for money were fantastic. The room was basic but comfortable and very clean.

There was almost no water-pressure in the shower. It was like walking under a dripping sink.

8.0

Jun 2023

Very good

Great stay, really good value for money. the location was amazing, so central to Puebla.

no air con and the fan was quite loud to leave on

8.0

Jun 2023

Excellent location in the heart of Puebla, accessing to good variety of food and markets to shop as well as to historic

Location, pleasing style of deco and structure, comfortable beds, clean inside and out.

No AC or cool air flow system to keep room cool during the night; had a fan, but wasn’t enough, plus added noise. cold shower of 10 minutes before warm water kicked in. Had a very pleasant conversation with lobby receptionist during a phone call before the line was disconnected; then, later tried to connect again, and it was a different receptionist not too polite regarding transportation manners to the hotel.

9.0

May 2023

Superb

The hotel was a central location to all the activities shopping and food locations

3.0

May 2023

Don't recommend.

The location was great!

When I checked-in I had dirty towels and a broken fan. They also waste A LOT of water for you to take a shower you have to run the water for about 15 minutes or more to get warm water.

7.0

May 2023

Great location to visit Puebla, small improvements would make it a “go to” choice

Location

Lack of hot water; Slow WiFi (3 Mbps)

10.0

May 2023

confortable and clean

The room view is incredible

The room is too hot since it receives the sunlight all day long

10.0

May 2023

In the past we enjoyed the view on the side but the view to the Zocalo was awesome!

Did not eat in.

I love that you are generous with water. A small refrigerator would be awesome after a long day in the heat.

8.0

Apr 2023

Was nice, pleasant service

No air conditioner in the rooms Not enough pressure in the shower or the bathroom faucet

8.0

Apr 2023

Overall great stay

Air conditioning would be nice

6.0

Mar 2023

Pleasant

Price

No wifi not as clean as you would imagine

10.0

Mar 2023

Great location

It was great location

The only things missing were a little fridge and pot for tea.

10.0

Mar 2023

Exceptional

location and room

7.0

Feb 2023

Good

Nice cheap room at the centre of the city.

Mariachi band waking us up at 7-8 am on a sunday. Random ledges and steps you can fall on, such as a 15cm step into the bathroom. Some other minor things: Bed was way too soft for a comfortable sleep. Some ventilation/water pump machine running outside constantly. Hot water taking for ever to arrive at the shower + it's difficult to have the shower at a reasonable temperature. It either burns you or it's cold. Light switch for the bathroom is no where near the bathroom - took us forever to find it.

8.0

Feb 2023

Very good

Great location Friendly staff Computers available if required

Poor shower stream Little light

8.0

Jan 2023

pretty solid place to stay

great location, great shower and hot water, good food however a hamburger should never have a hot dog in it. but excellent food quality and served hot. they had sports on their tv

no late checkout, one hour was out of the question even though i spent 3 days there

9.0

Jan 2023

great and they have sports on their tv

great shower, location is central and a ton of things to do

when large tours come in, when they leave in morning staff has to make sure they don’t disturb everyone else. yelling and screaming and singing 630am is brutal

7.0

Jan 2023

An older hotel with some problems.

This is an older hotel extremely well placed at one corner of the Zocalo. The staff are friendly and helpful. However it can be noisy at night if they have to clean up after an event in the plaza. There are numerous good restaurants nearby.

We had reserved two deluxe rooms which were shown on the website as having twin beds but turned out to have one queen sized bed each. The price quoted for the two rooms at the time of booking was approximately 8,500 pesos, but we had to pay 10,500 at check in. Our other main problem was with the bathroom. The plumbing reflected the age of the building. The toilet did not flush well and the tank didn't fill properly. Both of these problems were eventually fixed by the maintenance crew who arrived promptly after we called reception. We had no hot water on one morning, apparently because one of two re-circulation pumps had broken, and certainly there was hot water the following morning.

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is $64 per night. This rental is $21 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Del Portal, Puebla. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Del Portal, Puebla pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Del Portal, Puebla?

We found 5 amenities for this rental. This includes internet / wifi, smoking allowed, balcony / patio, tv, and family friendly.

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4.7

Outstanding(1,188 Reviews)

Hotel Del Portal, Puebla

About this hotel

Amenities

Map of Puebla

Nearby attractions

Hotel Del Portal, Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Del Portal, Puebla pet friendly?

What amenities are available at Hotel Del Portal, Puebla?

Explore similar vacation rentals in Puebla

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